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So since I started working, I put my frustrations about guests and even coworkers/managers into notes, since everytime I say the smallest thing on FB (like, "tough day at work") someone has to tattle to my father and he yells at me like i'm in preschool.
So. Here we go.
LIEK OMG U HAZ NO CHANGE!1!!1?!!eleventyquestionmark
Okay, "madam". Everyday, the front desk is BOUND to get low in quarters. Why? We offer guest laundry services, and plenty of unprepared people, quite like yourself, see us as a bank as well as a place to pay for your room. On a good day, if my manager does his bank run, I'll still be out of quarters by the end of my shift. Not only do people come to us for them, we also sell foods/detergent/etc. at my desk, and people need change back for THAT as well.
So screaming at me, acting like I should have REFUSED anyone else BUTTTTT your royal ass for the quarters, and telling me that because of this we won't get a good review....would have made me slap you.
If you REALLLYYY need to do laundry, please, think ahead. Get change on the road. I would LOVE to have unlimited quarters to give to guests. Really. But come the fuck on, it takes two here. Be prepared just in case someone beats you to it.
GARBLE THE FAN IS TOO LOUD GARBLE YARBLE
I can see this complaint. I really can. But really, we let you know constantly that these fans...are part of the hotels. Sure, we can turn them off in your section of the hotel, but its not really recommended. We WILL if its that big of a problem, but its nothing to scream over. I get some of you are light sleepers, but screaming, asking how we're still in business, yadayada doesn't make me want to help you. I am allowed to tell you to walk if you get abusive. Oh and, almost everywhere in town is sold out, that is of reputable stature. Best calm down sonny boy. If you'd like, the nice Korean gentleman down the streets sells earplugs for a cheaaap price. (.50 cents) Oh, I turned off the fan now. You still hear it?
Odd. Wanna scream still? Out you go.
Coworkers, do what we're supposed to
We have certain steps for CLC. DO THOSE STEPS OR WE DON'T GET PAID BY THE COMPANY. OI VEY.
Also, you, missie. Quit calling in sick every sunday and then quit then come back and beg for your job back...even though you ranted in front of guests and told everyone you're quitting cause the Housekeeping Supervisor called you a liar.
And yet you told her you didn't want to quit...and she hired you back. Whereas I get great reviews, and my boss tells me I need retraining while cutting my hours because I say "No problem sir" instead of "You're welcome"? and other small things that never got me in trouble? o.O;
Err.....fustercluck anyone?
KEYS DON'T WORK. YARGH
Gents and Ladies, there is a sign there. Stating don't put your room key near credit cards or cellphones. Oh look. ALL THREE IN ONE HAND. I don't know fully how, but the magnets for the keys won't work.
Throwing them at me won't solve the problem. Screaming at me won't solve the problem. I'm happy to make you duplicates, its really NOT a big deal, so calm the hell down and stop acting like a raging boar.
So. Here we go.
LIEK OMG U HAZ NO CHANGE!1!!1?!!eleventyquestionmark
Okay, "madam". Everyday, the front desk is BOUND to get low in quarters. Why? We offer guest laundry services, and plenty of unprepared people, quite like yourself, see us as a bank as well as a place to pay for your room. On a good day, if my manager does his bank run, I'll still be out of quarters by the end of my shift. Not only do people come to us for them, we also sell foods/detergent/etc. at my desk, and people need change back for THAT as well.
So screaming at me, acting like I should have REFUSED anyone else BUTTTTT your royal ass for the quarters, and telling me that because of this we won't get a good review....would have made me slap you.
If you REALLLYYY need to do laundry, please, think ahead. Get change on the road. I would LOVE to have unlimited quarters to give to guests. Really. But come the fuck on, it takes two here. Be prepared just in case someone beats you to it.
GARBLE THE FAN IS TOO LOUD GARBLE YARBLE
I can see this complaint. I really can. But really, we let you know constantly that these fans...are part of the hotels. Sure, we can turn them off in your section of the hotel, but its not really recommended. We WILL if its that big of a problem, but its nothing to scream over. I get some of you are light sleepers, but screaming, asking how we're still in business, yadayada doesn't make me want to help you. I am allowed to tell you to walk if you get abusive. Oh and, almost everywhere in town is sold out, that is of reputable stature. Best calm down sonny boy. If you'd like, the nice Korean gentleman down the streets sells earplugs for a cheaaap price. (.50 cents) Oh, I turned off the fan now. You still hear it?
Odd. Wanna scream still? Out you go.
Coworkers, do what we're supposed to
We have certain steps for CLC. DO THOSE STEPS OR WE DON'T GET PAID BY THE COMPANY. OI VEY.
Also, you, missie. Quit calling in sick every sunday and then quit then come back and beg for your job back...even though you ranted in front of guests and told everyone you're quitting cause the Housekeeping Supervisor called you a liar.
And yet you told her you didn't want to quit...and she hired you back. Whereas I get great reviews, and my boss tells me I need retraining while cutting my hours because I say "No problem sir" instead of "You're welcome"? and other small things that never got me in trouble? o.O;
Err.....fustercluck anyone?
KEYS DON'T WORK. YARGH
Gents and Ladies, there is a sign there. Stating don't put your room key near credit cards or cellphones. Oh look. ALL THREE IN ONE HAND. I don't know fully how, but the magnets for the keys won't work.
Throwing them at me won't solve the problem. Screaming at me won't solve the problem. I'm happy to make you duplicates, its really NOT a big deal, so calm the hell down and stop acting like a raging boar.
. Hell, we have a really, really old HEPA filter that sounds like a jet engine in our room. And we love it. Every time we look to replace it, we cannot find one that matches it in level of white noise it puts out.
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