Most of these are from today...

[Chazzie]

Long time no see, CS. I usually lurk. Unfortunately my laziness on posting doesn't mean I don't still deal with SCs every day. Here's a couple quick tales, mostly just from today.

SC: I'd like a coffee, please.
Me: Sure, what size?
SC: Coffee Size.

SC: (comes in and up to front counter, looks directly at the donut case filled with dozens of kinds of labeled donuts for a brief moment) ... What kind of donuts do you have?

Possibly she wanted me to rattle off all 25+ kinds for her?


SC: (comes in, standing right in front of the counter which is adjacent to the set of six coffee pots in plain view) Do you serve coffee here?

(Drive Thru)
CW: Hi, what can I get for you today?
SC: Hi, do you have chocolate chip bagels?
CW: No we do not.
SC: You do?
CW: No, we don't have them.
SC: Alright well I'd like two of those, toasted with butter.
(He looked extremely confused when I tried to give him his change.)

SC: Can I get a medium black with a little milk?

I also remade a coffee because a SC insisted it tasted like hot cocoa. As I poured it out, it was very clear it was a coffee with cream and sugar. He was satisfied after I remade it.

On another note, I will never understand people who order a drink for themselves without knowing what it is/what it is made of. Such as the people who insist on having a 'mocha', and when I ask 'a mocha coffee, or a latte?' stare at me blankly and repeat 'mocha'. Surely you know enough about your drink that you know which it is? Or at least which one it isn't?

I will also never understand the people who order coffee and just assume I know that they want skim/splenda /coconut/caramel/whatever in it. There are some cases where I can tell they're waiting for me to ask, but most of the time I get attitude and a scoff as if I should have been a mind reader.

EDIT: I forgot this gem!

SC: Hi, I'd like a medium iced latte!
Me: Sure, that'll be x.xx, please pull up to the window.
SC: (upon receiving her drink) That looks like it has an awful lot of milk...!

[MoonCat]

The mocha one is easy to explain. A lot of people don't know a latte from a cappuccino from a cup of hot water that's had a brown crayon dipped in it. They remember having had something they liked that somebody else called a [whatever], it never occurred to them there might be more than one drink with that word in the name.

The rest of those goofballs....who knows??

[Food Lady]

Yeah, I always think of a mocha as a latte drink. I didn't know there was a coffee version. But if you gave me the choice of coffee or latte, that would clue me in to ask you to clarify so we could be on the same page and you could do your job. I don't want to be a problem to the person giving me my liquid get-up-and-go.

[Sandiercy]

I was at McDonalds the other day, ordered an iced coffee and watched as they filled the cup 3/4 full of cream then added ice and coffee. I made them take it back and remake it.

The fourth person I get often. "do you guys have games?" (in a store full of games) "do you guys have internet?" (while looking at a massive sign saying "internet cafe")

[XCashier]

"Do you guys have muslin / denim / satin?" What, in a fabric store? You must be joking.

I swear, people are utterly incapable of paying attention to what they are doing anymore. They stare at signs that have all the information they want, yet they still ask. They stand right next to the item they seek, yet they can't figure out that we do indeed carry it.

Seriously, how difficult is it to look around and observe your surroundings? In ages past, someone that inattentive would've been eaten by a wild animal or fallen down a cliff. Now they expect the whole world to attend to them.

[Skarredmind]

Heh, I like ordering food when I have no idea what it is, I've found some cool stuff that way.

Of course, when the clerk asks a clarifying question like Mocha coffee or mocha latte? I pick one and don't act like a knob.

[RealUnimportant]

"Do you guys have muslin / denim / satin?" What, in a fabric store? You must be joking.

I can vaguely understand that some shops may not carry every kind of product in their chosen fields, although most shops of the type will carry the basics. But coming up to me and asking "do you sell tickets?"

[Oniontears]

Yeah, I always think of a mocha as a latte drink. I didn't know there was a coffee version. But if you gave me the choice of coffee or latte, that would clue me in to ask you to clarify so we could be on the same page and you could do your job. I don't want to be a problem to the person giving me my liquid get-up-and-go.

This must be a cultural thing... in Australia, a mocha is a latte with chocolate (syrup or powder) mixed with the espresso before adding the milk. And a latte is espresso with hot foamy milk added (denser and not as fluffy as cappuccino milk). Are those drinks different in the states?

[mathnerd]

I was at my bank the other day when a customer asked if he could open a savings account there. Um, this was a huge branch of a huge bank (the one with stagecoaches and horses). Really?

[BrenDAnn]

My very favorite is the people who come into the store, look down the first aisle DIRECTLY AT THE ATM, then look at me and ask... wait for it... "Do you have an ATM?" I get this several times a week, too. I usually make a crack about how they just looked right at it, which of course either confuses them more or makes them feel sheepish, then explain where it is. As for the mocha coffee/latte... I wouldn't know the difference, either... then again, I'm not a coffee drinker. The others? Is common sense even something that exists anymore?

[sirwired]

SC: (comes in and up to front counter, looks directly at the donut case filled with dozens of kinds of labeled donuts for a brief moment) ... What kind of donuts do you have?

Possibly she wanted me to rattle off all 25+ kinds for her?

"All I got right now is this box of one dozen starving, crazed weasels"

"OK, I'll take that"

- Weird Al - Albuquerque

[sms001]

Of course, when the clerk asks a clarifying question like Mocha coffee or mocha latte? I pick one ....

Or, (Dog Forbid!) ask "How are they different?" (As long as I'm not in front of someone, I figure a
coffee place would be a good place to learn about.... coffees.)

[PepperElf]

Heh, I like ordering food when I have no idea what it is, I've found some cool stuff that way.

Of course, when the clerk asks a clarifying question like Mocha coffee or mocha latte? I pick one and don't act like a knob.

There's been a few times where I've done that just to try something new.

Like "burgoo". Never heard of it before I came to the south, but the first time I saw it I tried it. Now when I go to a lot of bbq places I order it as one of my sides.

[manybellsdown]

I recently discovered a frothing passionate love for Dirty Chai. Ironically, every time I've ordered it EXCEPT for the first time, the barista asks me if I know what is in it. Because apparently people order it and really hate it.

[wolfie]

"Do you guys have muslin / denim / satin?" What, in a fabric store? You must be joking.

Of course, if they asked "Do you guys have Cordura nylon with urethane waterproofing?", that would be understandable - it's a specialty fabric (used for backpacks and such) that's more likely to be available at an outdoors store than a fabric store.