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I have really enjoyed coming here and reading everyone's experiences. I've worked grocery retail for a while, and it's oddly comforting knowing others also experience the customer crazy that's out there. Thought I'd share a few..
My 10 Dollar Bill Is Really A 20 Dollar Bill
I was working the express checkout line when I rang up this guy's groceries, and he didn't have enough money.
Me: Your total comes to nineteen dollars and eighty cents.
SC: (He slams down a TEN dollar bill onto the counter.) Here you go!
Me: (I wait, expecting him to put down more cash) Umm.. Your total is nineteen eighty.
SC: Take it! It's a twenty.
Me: I'm sorry. That's a ten, not a twenty.
SC: (He looks at the bill) No. It's a twenty.
…....this continues on for about a minute... and it was plain as day a ten dollar bill
Me: (Confused) Sir. It's clearly a ten, not a twenty. What can I …..
SC: It's a twenty! My wife says she gave me a twenty! So, it's a twenty!
Me: Sir. That's a ten dollar bill.
SC: (He pushes the ten dollar bill towards me) Just take the twenty!
Me: Sir. It's a ten. I can't just take a ten and pretend it's a twenty.
SC: It's a twenty! My wife said she gave me a twenty. This is all I have in my wallet. Therefore, it must be a twenty!
Me: If you like, I can take some items off your order to make it less than ten dollars, or I can hold your items here while you go get some more cash. I'd be happy to take a check or card as payment.
SC: JUST!.....TAKE!....THE!.....TWENTY!! (Yes. He was yelling.)
I noticed my line had backed up by this point. The next customer looked dumbfounded. I paused for about ten seconds, trying to think of a way to diffuse this.
Me: It's......a..........ten. (It's all I could muster. And I said it calmly and deadpan.)
The SC then slams his hand onto the counter, grabs his ten dollar bill, as he gives me the evil stare, and walks out.
Crazy. He expected me to treat the ten dollar bill as a twenty, just because his wife mistakenly handed him a ten instead of a twenty.
The Sign Says 'Keep Out'. It's There For A Reason.
I was part of the crew cleaning and waxing the floors overnight. Store is open 24 hours, so there are a few customers wandering around. This particular night we were stripping the old wax off the floor. The chemical stripper essentially liquifies the old wax on the floor so it can be removed. The wax and stripper turn into this white goo that is ultra slick. We placed orange cones around the area being stripped. We also placed bright yellow tape at waist height to keep customers out of the area. We hung 8X10 signs on the yellow tape which read 'Keep Out' and 'Wet Wax'. As I spread stripper over the floor with a floor machine, making the area extremely slippery, I noticed a customer, about ten feet away, go around the orange cones, and crawl under the yellow tape. He took a few steps onto the wax/stripper goo covered floor. He looked at me, and said, "It's OK if I walk through here. Right?" Before I could say anything, he took a step. His feet slipped out from under him. He landed flat on his back, with his legs up. I didn't know what to say. So I said, "No, you can't walk through here. And I think you know why." I asked if he was OK. He said he was. He struggled to get up. His feet kept slipping. He held his hand out toward me, motioning for me to help him. As I made my way toward him, I told him it would be better if he got himself up, 'cause if he took my hand he'd probably just pull me down with him. So he got himself up. His hands, legs, entire backside, including the back of his head, were covered in liquidy wax goo. He carefully went under the yellow tape, and walked out the front door.
'Keep Out' signs aren't there for decoration.
My 10 Dollar Bill Is Really A 20 Dollar Bill
I was working the express checkout line when I rang up this guy's groceries, and he didn't have enough money.
Me: Your total comes to nineteen dollars and eighty cents.
SC: (He slams down a TEN dollar bill onto the counter.) Here you go!
Me: (I wait, expecting him to put down more cash) Umm.. Your total is nineteen eighty.
SC: Take it! It's a twenty.
Me: I'm sorry. That's a ten, not a twenty.
SC: (He looks at the bill) No. It's a twenty.
…....this continues on for about a minute... and it was plain as day a ten dollar bill
Me: (Confused) Sir. It's clearly a ten, not a twenty. What can I …..
SC: It's a twenty! My wife says she gave me a twenty! So, it's a twenty!
Me: Sir. That's a ten dollar bill.
SC: (He pushes the ten dollar bill towards me) Just take the twenty!
Me: Sir. It's a ten. I can't just take a ten and pretend it's a twenty.
SC: It's a twenty! My wife said she gave me a twenty. This is all I have in my wallet. Therefore, it must be a twenty!
Me: If you like, I can take some items off your order to make it less than ten dollars, or I can hold your items here while you go get some more cash. I'd be happy to take a check or card as payment.
SC: JUST!.....TAKE!....THE!.....TWENTY!! (Yes. He was yelling.)
I noticed my line had backed up by this point. The next customer looked dumbfounded. I paused for about ten seconds, trying to think of a way to diffuse this.
Me: It's......a..........ten. (It's all I could muster. And I said it calmly and deadpan.)
The SC then slams his hand onto the counter, grabs his ten dollar bill, as he gives me the evil stare, and walks out.
Crazy. He expected me to treat the ten dollar bill as a twenty, just because his wife mistakenly handed him a ten instead of a twenty.
The Sign Says 'Keep Out'. It's There For A Reason.
I was part of the crew cleaning and waxing the floors overnight. Store is open 24 hours, so there are a few customers wandering around. This particular night we were stripping the old wax off the floor. The chemical stripper essentially liquifies the old wax on the floor so it can be removed. The wax and stripper turn into this white goo that is ultra slick. We placed orange cones around the area being stripped. We also placed bright yellow tape at waist height to keep customers out of the area. We hung 8X10 signs on the yellow tape which read 'Keep Out' and 'Wet Wax'. As I spread stripper over the floor with a floor machine, making the area extremely slippery, I noticed a customer, about ten feet away, go around the orange cones, and crawl under the yellow tape. He took a few steps onto the wax/stripper goo covered floor. He looked at me, and said, "It's OK if I walk through here. Right?" Before I could say anything, he took a step. His feet slipped out from under him. He landed flat on his back, with his legs up. I didn't know what to say. So I said, "No, you can't walk through here. And I think you know why." I asked if he was OK. He said he was. He struggled to get up. His feet kept slipping. He held his hand out toward me, motioning for me to help him. As I made my way toward him, I told him it would be better if he got himself up, 'cause if he took my hand he'd probably just pull me down with him. So he got himself up. His hands, legs, entire backside, including the back of his head, were covered in liquidy wax goo. He carefully went under the yellow tape, and walked out the front door.
'Keep Out' signs aren't there for decoration.
I am surprised that he just left and didn't demand compensation or a manager or threaten to sue. LOL
pens drawer::: I have no fifties in my drawer, Sir. 
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