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This is a slightly weird one, involving two coworkers too, but it started with me (sadly).
I work for a pensions company, not too well-known as we don't take new business and advertise anywhere and we haven't taken new business since the mid-nineties.
On Monday a company called me and asked to speak to our SIPP (self invested pensions, don't ask me what they are, we don't do them so I've never bothered to look into it) department because we're transferring to them via drawdown. I explain that we don't have that department, don't do that anyway and check the company name they think they've called. It's not actually my company, it's fairly similar, but the other end of the country so... I explain this to them and they ask me for the phone number. Call ends there, the people in the office all laugh about it, end.
Yesterday they called back. Same question but got to a coworker this time who'd heard me being baffled by this the other day. They explained the same thing again, checked the company they wanted, said that we still didn't have "random company"'s phone number and the call ended.
This afternoon they called again! Got through to yet another coworker and started insisting that we were the right company and were just refusing to help. She asked them what company they were calling for and got the answer "Yours, obviously!", and a complete refusal to give any more information, even their own company name, at this point. They refused to listen to the fact that this still wasn't the right company, complained about our unhelpfulness for another five minutes then hung up. Everyone in the office burst out laughing at this.
I'm betting that we get another call from them tomorrow. Clearly the facts are not going to get in the way for these people.
I work for a pensions company, not too well-known as we don't take new business and advertise anywhere and we haven't taken new business since the mid-nineties.
On Monday a company called me and asked to speak to our SIPP (self invested pensions, don't ask me what they are, we don't do them so I've never bothered to look into it) department because we're transferring to them via drawdown. I explain that we don't have that department, don't do that anyway and check the company name they think they've called. It's not actually my company, it's fairly similar, but the other end of the country so... I explain this to them and they ask me for the phone number. Call ends there, the people in the office all laugh about it, end.
Yesterday they called back. Same question but got to a coworker this time who'd heard me being baffled by this the other day. They explained the same thing again, checked the company they wanted, said that we still didn't have "random company"'s phone number and the call ended.
This afternoon they called again! Got through to yet another coworker and started insisting that we were the right company and were just refusing to help. She asked them what company they were calling for and got the answer "Yours, obviously!", and a complete refusal to give any more information, even their own company name, at this point. They refused to listen to the fact that this still wasn't the right company, complained about our unhelpfulness for another five minutes then hung up. Everyone in the office burst out laughing at this.
I'm betting that we get another call from them tomorrow. Clearly the facts are not going to get in the way for these people.
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