And don't get me wrong, if I can help a charity out, I will be bend over backwards to help them. Particularly if that charity helped me when I was younger.
Anyway, I get a call this afternoon. Pretty standard stuff, need to open a locked door, but it's not urgent as it's a garage.
The guy starts in on a story about how it's his neighbours garage, who's gone away for a couple of months, and a magpie has gotten in and is causing damage inside. Fair enough I think, so I give him the option me coming out today, or tomorrow morning.
He decides on tomorrow morning, which again, is fair enough. At this point, I'm thinking he wants tomorrow morning simply because it would be far cheaper. Little did I know.
SC: "So, are you going to charhge me for this, or will you do out of the goodness of your heart?"
Me: "Sorry, but I have to charge. It costs me money just get to job locations, and besides, would you do your job for free?" (As an aside, being the owner* can be awesome sometimes!)
SC: "What!?!?!? *blargle* *blargle* FAGEDDABOUTIT!" *click*
I've spent so many years here lurking and sympathising with everyone, which I believe has made me a better customer in retail establishments. This is the first time I've ever wanted to reach through a phone and strangle someone though.
* The business was originally started by my father, and I've effectively been manager wou could do what he wanted for the last few years. However, the business is currently being fully transferred to me so my father can finally retire.
Anyway, I get a call this afternoon. Pretty standard stuff, need to open a locked door, but it's not urgent as it's a garage.
The guy starts in on a story about how it's his neighbours garage, who's gone away for a couple of months, and a magpie has gotten in and is causing damage inside. Fair enough I think, so I give him the option me coming out today, or tomorrow morning.
He decides on tomorrow morning, which again, is fair enough. At this point, I'm thinking he wants tomorrow morning simply because it would be far cheaper. Little did I know.
SC: "So, are you going to charhge me for this, or will you do out of the goodness of your heart?"
Me: "Sorry, but I have to charge. It costs me money just get to job locations, and besides, would you do your job for free?" (As an aside, being the owner* can be awesome sometimes!)
SC: "What!?!?!? *blargle* *blargle* FAGEDDABOUTIT!" *click*
I've spent so many years here lurking and sympathising with everyone, which I believe has made me a better customer in retail establishments. This is the first time I've ever wanted to reach through a phone and strangle someone though.
* The business was originally started by my father, and I've effectively been manager wou could do what he wanted for the last few years. However, the business is currently being fully transferred to me so my father can finally retire.
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