This happened to me back in February. At quarter to five, we still have a fair number of customers in the office, when I become aware of the most unholy screeching coming from the public bathrooms. There is a woman in there pleading with a 5 year old to leave, and the "child" (quote marks, because as far as I am concerned, the jury is still out on that one) is making this absolutely horrendous non-human howling. 
I could see other customers turn and look at the bathroom door in horror. I have heard a lot of screaming and tantruming kids in my time, but this was at a whole different level.
Finally it is 5:05. The rest of the customers have left or are walking out the door. The woman and child are now in the lobby, where he is rolling on the floor and she is ineffectually flapping her hands at him. "Oh, please, get up. Be a good boy. Put your coat on." He is ignoring her.
One of the clerks said, "Ma'am, we're closed now. You are going to have to leave."
Her answer: "Oh, he's not quite ready to leave."
Oh, really?!?!? I said, "Well, I'm ready, so he is leaving." I went out into the lobby. I had thought the woman was the mother, but when I got out there, I was pretty certain that she was a grandmother. She was well into her late 50's, and she was terrified of him. "Please be careful," she said. "He is very aggressive." Considering he was lying on his back, aiming kicks at my shins, I could see that.
I grabbed his upper left arm, grandma took the right, and I proceeded to march him to the door. Immediately, he clamped his jaws down on my hand, and did not let go. Pit bulls the world over were impressed as he attempted to bite off a chunk of flesh. I continued to move him to the door. This pint sized monster was leaving, even if I lost a hand in the process. I didn't even say ouch. He was so outta here. I later told the others that I didn't pull my hand free because: (1) pulling it out might have made the damage worse, and (2) if I pulled loose, the very next move was a punch at his face.
Halfway to the door, one of the clerks screams: "He is biting her!" Grandma starts sobbing, "Please stop hurting people! Stop it!" She pried his mouth apart, and the moment I was loose, I stuck my hand under his arm and continued to frog march him to the door.
He kept trying to bite me, but he couldn't get at me. Once we made it to the door, Grandma went through first, and caught him as I threw him at her. His mouth was snapping like a turtle and he was also trying to kick, but it is hard to kick when you are launched in the air.
Looking back at it, I am surprised I didn't get in trouble, but Grandma was mortified by what happened and would not have complained, and I don't think Damien was even verbal despite his size. My region manager did tell me if something like that happens again, I am to call the police and have the cops remove them.
I did end up at the emergency room, and was pleasantly surprised that he wasn't rabid, although I did have to have tetanus shots and Xrays.

I could see other customers turn and look at the bathroom door in horror. I have heard a lot of screaming and tantruming kids in my time, but this was at a whole different level.
Finally it is 5:05. The rest of the customers have left or are walking out the door. The woman and child are now in the lobby, where he is rolling on the floor and she is ineffectually flapping her hands at him. "Oh, please, get up. Be a good boy. Put your coat on." He is ignoring her.
One of the clerks said, "Ma'am, we're closed now. You are going to have to leave."
Her answer: "Oh, he's not quite ready to leave."
Oh, really?!?!? I said, "Well, I'm ready, so he is leaving." I went out into the lobby. I had thought the woman was the mother, but when I got out there, I was pretty certain that she was a grandmother. She was well into her late 50's, and she was terrified of him. "Please be careful," she said. "He is very aggressive." Considering he was lying on his back, aiming kicks at my shins, I could see that.
I grabbed his upper left arm, grandma took the right, and I proceeded to march him to the door. Immediately, he clamped his jaws down on my hand, and did not let go. Pit bulls the world over were impressed as he attempted to bite off a chunk of flesh. I continued to move him to the door. This pint sized monster was leaving, even if I lost a hand in the process. I didn't even say ouch. He was so outta here. I later told the others that I didn't pull my hand free because: (1) pulling it out might have made the damage worse, and (2) if I pulled loose, the very next move was a punch at his face.
Halfway to the door, one of the clerks screams: "He is biting her!" Grandma starts sobbing, "Please stop hurting people! Stop it!" She pried his mouth apart, and the moment I was loose, I stuck my hand under his arm and continued to frog march him to the door.
He kept trying to bite me, but he couldn't get at me. Once we made it to the door, Grandma went through first, and caught him as I threw him at her. His mouth was snapping like a turtle and he was also trying to kick, but it is hard to kick when you are launched in the air.
Looking back at it, I am surprised I didn't get in trouble, but Grandma was mortified by what happened and would not have complained, and I don't think Damien was even verbal despite his size. My region manager did tell me if something like that happens again, I am to call the police and have the cops remove them.
I did end up at the emergency room, and was pleasantly surprised that he wasn't rabid, although I did have to have tetanus shots and Xrays.
Comment