Let me speak to the Manager!

[clicheguevara]

Long time reader, first time poster. Just thought I'd like to share a hilariously dumb story from one of my times dealing with customers.

Me: Ok, your total comes to $49.95
Customer: The sign says $39.99
Me: Yes, but that is the price before tax.
Customer: That's not what the sign says.
Me: Yes, underneath it says "Price before taxes." You do have to pay tax here.
Customer: Unbelievable. You know, maybe if you got an education and were smarter you wouldn't work in a place like this.
Me: Ma'am, I'm in college plus I know how to read signs. I think I'm doing ok here. Perhaps you should brush up on your grasp of written words you would know what my sign clearly says.
Customer: How dare you! Where is your manager!?
Me: Hold on, I'll go get him.


I got a written warning that day for "insubordination" (not sure the boss really knows that that word meant) and being rude to a customer. I regret nothing.

[XCashier]

Customers never, ever read signs, or if they do, they only read part of it and never the entire thing. It's aggrivating, especially when they get angry with you for their own stupidity.

[MoonCat]

What a moron. And honestly, the total lameness of anyone saying "How dare you!" just makes me hurl.

[siskaren]

The tax rate is 25%!?

[Monterey Jack]

The tax rate is 25%!?

My thought exactly.

[sld72382]

It could be in a country that has a VAT or something similar. That could be my guess....

[Cecily]

Over here, we pay provincial tax on the federal tax. Le sigh... OP, your Customer must never have bought anything in her life if she never encountered taxes. She must live under a rock or something.

On reading signs : my mother would only see the $9.99 part of the sign, never the "and up" part. She got frustrated a lot. To avoid any and all frustrations, I read the whole sign and listen carefully when the sales people tell me about the special of the day. I scored nice stuff by being attentive and excellent service by being polite.

ETA: why do some words become capitalized in the middle of a sentence?

[Lovecats]

I worked at Family Dollar around and about 20 yrs ago and we always had the people who would not see the "and up" on signs. "But the sign says $9.99"

[mikoyan29]

I did not ask for, nor did I receive and nor do I intend to pay for line 11 on your invoice "tax"....

The person can't read a sign and he's telling you to get an education...Go figure.

[taxguykarl]

First of all:

I got a written warning that day for "insubordination" (not sure the boss really knows that that word meant) and being rude to a customer. I regret nothing.

In an earlier incarnation, this board had a section entitled I got fired for this. Your tale would be right at home there...even though you weren't canned--just thrown under the bus.

[Ironclad Alibi]

ETA: why do some words become capitalized in the middle of a sentence?

In some languages, German for example, nouns are capitalized. Here, I think is generally done for emphasis.

[DGoddessChardonnay]

What a moron. And honestly, the total lameness of anyone saying "How dare you!" just makes me hurl.

Exactly! I mean, you've already said it, so what's the point?

[Food Lady]

Customer: Unbelievable. You know, maybe if you got an education and were smarter you wouldn't work in a place like this.

Oh, the irony of an ignorant person saying this. On top of it, if "places like that" are so terrible, why does she support them by shopping there? Hypocrite.

[Deserted]

Long time reader, first time poster.

I have nothing important to ad, just that your username ROCKS.

[Kit-Ginevra]

I hate shopping in Canada.

In the UK,it's easy-what is says on the label is what you pay and you can work it out.
£1 can of peaches,£1.50 choccy bar and £1.25 bag of crisps-totals £3.75.£5 note-I'm good.

In Canada,trying to work out what it will magically transform into at the counter is a pain.
$1 can of peaches,$1.50 choccy bar and $1.25 bag of crisps-totals $3.75.$5 note-nope,it has now become $5.07 or something bizarre.Trying to work out what you can afford from the money available hurts my brain...