Ever helped someone out and they are so annoyed that it was an easy solutio n that they hang up on you?
UL = Ungrateful lady
Me = obvious
Me: Hello, thank you for calling "Large Cable Company" may I have the phone number for your account please?
UL: Yes "gives phone number and other pertinent information"
Me: Now Miss UL what can I do for you?
UL: There are gray bars on all my channels.
Me: Alright, I do apologize for that, hold a moment and let me check your equipment to find otu the possible cause.
"few seconds later"
Me: It is a small solution, the stretch screen feature on your converter needs to be turned on. Hit the pound key on your remote and it should resolve your issue.
"five seconds pass"
Me: Hello?
Well fine then, I fix your issue and even if was a small one you should have atleast been grateful. This is not verbatim but the gist of it is the same.
UL = Ungrateful lady
Me = obvious
Me: Hello, thank you for calling "Large Cable Company" may I have the phone number for your account please?
UL: Yes "gives phone number and other pertinent information"
Me: Now Miss UL what can I do for you?
UL: There are gray bars on all my channels.
Me: Alright, I do apologize for that, hold a moment and let me check your equipment to find otu the possible cause.
"few seconds later"
Me: It is a small solution, the stretch screen feature on your converter needs to be turned on. Hit the pound key on your remote and it should resolve your issue.
"five seconds pass"
Me: Hello?
Well fine then, I fix your issue and even if was a small one you should have atleast been grateful. This is not verbatim but the gist of it is the same.
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