Our payphones aren't working....no problem you can use the phone at customer services.
SW: Stoopid woman with the IQ of a cucumber (which is probably insulting to cucumbers)
Me: Moi......trying not to crack up
SW: How does this phone work?
Me:
umm lift the handset, dial your number
SW: Ok
I wander off, help some other customers and happen to glance out of the corner of my eye SW dialling the phone number on our credit card pad! So I saunter back and the conversation is as follows
Me: Madam, that's our credit card pin pad, you need to dial the telephone number on the telephone....
SW: This is too bloody complicated!
Ok, bit of a brain fry there.....
Me: Do you want to give me the number and I'll dial it for you....does just that.
SW: This phone is broken
Me: What's wrong
SW: I'm getting an engaged tone
Me:
Maybe the person you're trying to ring is on the phone already?
SW: But I want to ring them..
Me:
Oookay.....why don't you wait a minute and try again....
SW: No I'll try this other number....
(which she manages to dial all by herself...aren't we proud of her everyone?)
SW: I told you this phone was broken, this one is engaged too......
Me: (through gritted teeth) maybe they are on the phone too......possibly to the person you were trying to ring the first time......
SW: No your phone is broken...they can't possibly be on the phone, I want to ring them.....
rinse, lather, repeat.........
finally she slammed the phone down and stormed off.....
Wow, just wow......
SW: Stoopid woman with the IQ of a cucumber (which is probably insulting to cucumbers)
Me: Moi......trying not to crack up
SW: How does this phone work?
Me:

SW: Ok
I wander off, help some other customers and happen to glance out of the corner of my eye SW dialling the phone number on our credit card pad! So I saunter back and the conversation is as follows
Me: Madam, that's our credit card pin pad, you need to dial the telephone number on the telephone....
SW: This is too bloody complicated!
Ok, bit of a brain fry there.....
Me: Do you want to give me the number and I'll dial it for you....does just that.
SW: This phone is broken
Me: What's wrong
SW: I'm getting an engaged tone
Me:

SW: But I want to ring them..
Me:

SW: No I'll try this other number....
(which she manages to dial all by herself...aren't we proud of her everyone?)
SW: I told you this phone was broken, this one is engaged too......
Me: (through gritted teeth) maybe they are on the phone too......possibly to the person you were trying to ring the first time......
SW: No your phone is broken...they can't possibly be on the phone, I want to ring them.....
rinse, lather, repeat.........
finally she slammed the phone down and stormed off.....
Wow, just wow......
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