*Not sure these people could be considered "customers", but since this does involve a job of sorts that I do at church, I'm posting it here*
To give some background info - I'm one of the "Prayer Chain coordinators" at church, which basically means that when the office is closed, I'm one of the people whom one would call or e-mail with a prayer request to send out. (we recently merged with several other congregations, so most of what I send out involves my original church)
It doesn't involve a great deal of work, but one thing which has been getting on my nerves lately is that many of those who phone in prayer requests will NOT leave voice-mail messages. And just to list a few reasons why this causes problems for me:
- I don't have caller I.D. on my cell phone, so if I don't recognize the number, I have to Google it to find out who the caller is. If I cannot find any info, or I don't recognize the name/address, I'm not likely to call them back.
- if the person calls from a blocked number, they NEED to leave a voice-mail message, otherwise I have no way to contact them.
- I'm not always able to answer my cell phone anyhow, especially if I'm at work.
To give some background info - I'm one of the "Prayer Chain coordinators" at church, which basically means that when the office is closed, I'm one of the people whom one would call or e-mail with a prayer request to send out. (we recently merged with several other congregations, so most of what I send out involves my original church)
It doesn't involve a great deal of work, but one thing which has been getting on my nerves lately is that many of those who phone in prayer requests will NOT leave voice-mail messages. And just to list a few reasons why this causes problems for me:
- I don't have caller I.D. on my cell phone, so if I don't recognize the number, I have to Google it to find out who the caller is. If I cannot find any info, or I don't recognize the name/address, I'm not likely to call them back.
- if the person calls from a blocked number, they NEED to leave a voice-mail message, otherwise I have no way to contact them.
- I'm not always able to answer my cell phone anyhow, especially if I'm at work.
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