Tweet
Yay, my first rant!! 
So I was at work one night, and this foreign lady, apparently only knew about 10 words of English, came through my line at the grocery store. So I rung up her groceries, told her the total, and then she whips out her EBT (food stamp) card. We've got the do-it-yourself card reading machines. Customers do it themselves, unless they're physically incapable of doing it (or are just too lazy... gah)
Foriegn lady: *hands me the EBT card* You do it.
Me: *slides card for her* *points to the card reading machine* You'll have to push some buttons now, ma'am.
FL: *sigh* You do it.
Me: *can see where this is headed...* Do you want to use the Food or Cash side of the card?
FL: *shrugs* I don't know. You do it.
Me: *presses EBT Food. Whatever, it was all food anyways.* OK, you'll need to enter your PIN number.
FL: You do it!!!
Me: Ma'am, I don't know your PIN number. You're the only one who should know it and I can't enter it for you.
FL: *getting angry* I DON'T KNOW PEEEN NUMBAH!!!
Me: Well, if you don't know the PIN, you can't use your card. *The card had oviously been used before, it was scratched and dirty, she HAD to know how to use it!*
FL: Aaah! Why cannot you do it for me?!! *Fumbles through purse and gets on cell phone. Exchanges some foreign words and hangs up. Mumbles quietly,* Why I do everything myself.... *enters PIN number*
And so after that went through, I handed her reciept and told her to have a nice day. She just glared at me and snatched it away. Huh. After I had to do pretty much everything for her, she coudln't even tell me thanks?? Seriously. And if you don't know how to use your card and don't even know your PIN, why have a card in the first place? People shouldn't expect everything to be handed to them like that!
So I was at work one night, and this foreign lady, apparently only knew about 10 words of English, came through my line at the grocery store. So I rung up her groceries, told her the total, and then she whips out her EBT (food stamp) card. We've got the do-it-yourself card reading machines. Customers do it themselves, unless they're physically incapable of doing it (or are just too lazy... gah)
Foriegn lady: *hands me the EBT card* You do it.
Me: *slides card for her* *points to the card reading machine* You'll have to push some buttons now, ma'am.
FL: *sigh* You do it.
Me: *can see where this is headed...* Do you want to use the Food or Cash side of the card?
FL: *shrugs* I don't know. You do it.
Me: *presses EBT Food. Whatever, it was all food anyways.* OK, you'll need to enter your PIN number.
FL: You do it!!!
Me: Ma'am, I don't know your PIN number. You're the only one who should know it and I can't enter it for you.
FL: *getting angry* I DON'T KNOW PEEEN NUMBAH!!!
Me: Well, if you don't know the PIN, you can't use your card. *The card had oviously been used before, it was scratched and dirty, she HAD to know how to use it!*
FL: Aaah! Why cannot you do it for me?!! *Fumbles through purse and gets on cell phone. Exchanges some foreign words and hangs up. Mumbles quietly,* Why I do everything myself.... *enters PIN number*
And so after that went through, I handed her reciept and told her to have a nice day. She just glared at me and snatched it away. Huh. After I had to do pretty much everything for her, she coudln't even tell me thanks?? Seriously. And if you don't know how to use your card and don't even know your PIN, why have a card in the first place? People shouldn't expect everything to be handed to them like that!
Comment