This week has been particularly special.
A customer returned a cup cooler shown here:

Reason? Because it smelled like plastic. Nevermind the fact that it's wrapped with the stuff and, oh I don't know... VISIBLY MADE OF PLASTIC.
They're All The Same! Except if You Ask Literally Anyone Else.
A lady wanted half a dozen donuts, which gets a group price. I grab the box that will only fit donuts, and she starts asking for muffins. I tell her that muffins are not considered donuts (it's truly sad how often I have to tell people this), and she answers:
"Oh, well they're ALL donuts to me!"
Sure... But not to anyone else, and certainly not to the register.
Lattes
SC: (holding a latte with the lid off) Excuse me, did you put any milk in this?
A latte is 3/4 steamed milk and 1/4 espresso. Variation was another customer that looked and said "oh, it looks like you put an awful lot of milk in this!"
If it looks like a duck, and quacks like a duck...
SC: (staring at the Donut case) Like, what's in the chocolate kreme donut??
Me: ... Chocolate Kreme.
I Hate The Local College Kids
SC: Can I get three larges with Cream and sugar??
Me: (Starts making them) sure, anything else?
SC: Can you make one of those larges a small?
Me: (changing cups)
SC: Can I actually get two small one with cream and sugar and the other just cream??
Me: (Changing cups again) So One large with cream and sugar and two small, one cream and sugar one cream only?
SC: Can you make that three large coffees with the two small?
Me: (getting more cups) So three large, two small, all but one cream and sugar, the last cream only, anything else?
SC: No.
They pull up. I use two pots of coffee making their five coffees. They pay while I finish making them. I get back up to the window.
SC: Uhhhhhhh can we get iiiccceeeed???
At this point I'm pissed and there's no way I'm going to give them something more expensive for free while I have to toss five coffees away. I refund the transaction and charge them the difference which was nearly three dollars. To make up for the lady BEHIND THEM'S lost time, I gave her her donuts for free. Freaking college kids.
What Are You Honestly Expecting?
SC: Can I get [drink], [sandwich], oh and a plain muffin?
Me: A... what was that last thing?
SC: A plain muffin?
Me: (You sure about that buddy?) I have blueberry, reduced fat blueberry, bran, corn, coffee cake, pumpkin, and chocolate chip.
SC: Yes please! *drives up to window.*
At that point it's not worth trying anymore and you're better off guessing. We gave him a corn muffin and he didn't come back.
Did I Just Get Threatened?
SC: (as I hand her her coffee) Is my coffee extra extra? Because I won't leave if it isn't.
Me: ... Yes.
Thanks for vaguely threatening me even though I did my job.
A customer returned a cup cooler shown here:
Reason? Because it smelled like plastic. Nevermind the fact that it's wrapped with the stuff and, oh I don't know... VISIBLY MADE OF PLASTIC.

They're All The Same! Except if You Ask Literally Anyone Else.
A lady wanted half a dozen donuts, which gets a group price. I grab the box that will only fit donuts, and she starts asking for muffins. I tell her that muffins are not considered donuts (it's truly sad how often I have to tell people this), and she answers:
"Oh, well they're ALL donuts to me!"
Sure... But not to anyone else, and certainly not to the register.

Lattes
SC: (holding a latte with the lid off) Excuse me, did you put any milk in this?
A latte is 3/4 steamed milk and 1/4 espresso. Variation was another customer that looked and said "oh, it looks like you put an awful lot of milk in this!"

If it looks like a duck, and quacks like a duck...
SC: (staring at the Donut case) Like, what's in the chocolate kreme donut??
Me: ... Chocolate Kreme.
I Hate The Local College Kids
SC: Can I get three larges with Cream and sugar??
Me: (Starts making them) sure, anything else?
SC: Can you make one of those larges a small?
Me: (changing cups)
SC: Can I actually get two small one with cream and sugar and the other just cream??
Me: (Changing cups again) So One large with cream and sugar and two small, one cream and sugar one cream only?
SC: Can you make that three large coffees with the two small?
Me: (getting more cups) So three large, two small, all but one cream and sugar, the last cream only, anything else?
SC: No.
They pull up. I use two pots of coffee making their five coffees. They pay while I finish making them. I get back up to the window.
SC: Uhhhhhhh can we get iiiccceeeed???
At this point I'm pissed and there's no way I'm going to give them something more expensive for free while I have to toss five coffees away. I refund the transaction and charge them the difference which was nearly three dollars. To make up for the lady BEHIND THEM'S lost time, I gave her her donuts for free. Freaking college kids.
What Are You Honestly Expecting?
SC: Can I get [drink], [sandwich], oh and a plain muffin?
Me: A... what was that last thing?
SC: A plain muffin?
Me: (You sure about that buddy?) I have blueberry, reduced fat blueberry, bran, corn, coffee cake, pumpkin, and chocolate chip.
SC: Yes please! *drives up to window.*
At that point it's not worth trying anymore and you're better off guessing. We gave him a corn muffin and he didn't come back.

Did I Just Get Threatened?
SC: (as I hand her her coffee) Is my coffee extra extra? Because I won't leave if it isn't.
Me: ... Yes.
Thanks for vaguely threatening me even though I did my job.

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