It didn't work.
She apparently finds me to be a bitch and every other name in the book. She called yesterday and asked to speak to a receptionist and I told her that I was one and could help her.
SC: I'm trying to be nice. I don't want to deal with you.
Me: Um...okay.
So I put her on hold and got my supervisor who ended up stuck on the phone with her for probably a good 10 minutes where she badmouthed me a good chunk of time. Apparently I roll my eyes at her whenever she comes in. Don't know how that is possible because I typically go find something else to do that isn't at the desk when she comes in. She is a Chatty Cathy and very overbearing, so I don't like to stick around when she comes in. She once cornered a client who was picking up her pets ashes and wouldn't leave her the hell alone. I had to get a vet to come out to the lobby to interfere with that.
The last time she came in, she tried to interrupt me while I was working with another client. I had told her (repeatedly) I would be with her in a moment, but she kept ignoring me and kept talking. That particular morning she had also called and said she was just going to show up with her dog right before we close because she was told that she could. The vet had never said that because I heard the conversation. He had wanted to speak to her first and I told her that I would have the vet call her to chat with her first. She had seemed fine with that at the time. GUESS NOT.
The end result was me finding out that she wanted to go to the owner to bitch about me and try to get me fired. And me bawling at the vet who saw her recently. I have his back and the rest of the staff. My big boss spoke to me on the phone and told me not to worry about it because they all know that she is very crazy. I'm not worried about my job, but I simply don't want to deal with her. I've seen how she acts about people that she hates and I don't know how ugly she is going to make this.
There is plenty more that this woman has done that does not involve me, but since I work for a small practice, I do have a small amount of paranoia on how much I post.
She apparently finds me to be a bitch and every other name in the book. She called yesterday and asked to speak to a receptionist and I told her that I was one and could help her.
SC: I'm trying to be nice. I don't want to deal with you.
Me: Um...okay.
So I put her on hold and got my supervisor who ended up stuck on the phone with her for probably a good 10 minutes where she badmouthed me a good chunk of time. Apparently I roll my eyes at her whenever she comes in. Don't know how that is possible because I typically go find something else to do that isn't at the desk when she comes in. She is a Chatty Cathy and very overbearing, so I don't like to stick around when she comes in. She once cornered a client who was picking up her pets ashes and wouldn't leave her the hell alone. I had to get a vet to come out to the lobby to interfere with that.
The last time she came in, she tried to interrupt me while I was working with another client. I had told her (repeatedly) I would be with her in a moment, but she kept ignoring me and kept talking. That particular morning she had also called and said she was just going to show up with her dog right before we close because she was told that she could. The vet had never said that because I heard the conversation. He had wanted to speak to her first and I told her that I would have the vet call her to chat with her first. She had seemed fine with that at the time. GUESS NOT.
The end result was me finding out that she wanted to go to the owner to bitch about me and try to get me fired. And me bawling at the vet who saw her recently. I have his back and the rest of the staff. My big boss spoke to me on the phone and told me not to worry about it because they all know that she is very crazy. I'm not worried about my job, but I simply don't want to deal with her. I've seen how she acts about people that she hates and I don't know how ugly she is going to make this.
There is plenty more that this woman has done that does not involve me, but since I work for a small practice, I do have a small amount of paranoia on how much I post.
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