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s a manger you should do what I want!

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  • #1

    s a manger you should do what I want!

    A guy, hence known as Dumbass, went up to the front desk.
    Me: Hi! ^____^
    D: Gimme you manager! *clenches fists*
    Me: Ok

    I get the manager, M.

    M: Can I help you?
    D: I see these charges on my bill. Phone charges. I want you to waive them for me.
    M: Did you make these calls?
    D: Of course *wheels turn*...Um. I mean, no I didn't!
    M: RIght well you must pay for these long distance calls to an 1 800 number in Europe. Hm.
    D: *face turns red* Waive them for me! Do It! As a manager you should do what I want!
    M: I'm sorry but I cannot.
    D: WHy not? As a manager you should do what I want!
    M: It wouldn't be fair to those--
    D: As a manager you should do what I want!
    M: --who have made calls and paid for them, and then have your fees waived.
    D: As a manager you should do what I want!
    M: No, that is not what I will do. Sorry
    D: As a manager you should do what I want! I give you all lots of my money! I stay here all the time!

    I pull up his past stays on his account. Total stays? 3 in the past year.

    M: You've only stayed here 3 times sir.
    D: As a manager you should do what I want! Do your job!
    M: No that's not my job sir.
    D: Yes it is! Managers have given me all sorts of things in the past! All the time!You're a manager, sooooo....*loudly* As a manager you should do what I want!
    M: Well I have tried to reason with you sir, but it's clear you and I aren't communicating--
    D: As a manager you should do what I want!
    M: --so this is the number of the general manager, maybe he will give you what you want.
    D: As a manager you should do what I want! I will tell the general manager, and tell him you weren't doing your job! As a manager you should do what I want!As a manager you should do what I want!As a manager you should do what I want!As a manager you should do what I want!As a manager you should do what I want!As a manager you should do what I want!

    Yes he kept saying that over and over. He even said talk while strutting off and craning his neck to face us while saying it. See, manager, this is what happens when you waive fees. THe customer expects every fee to be waived in the futre. So save future managers and think twice.

    M: Ass hole. *walks away*

    I think that pretty much described him accurately. Manager: some who manages. Not gives customer what they want. SIgh.
    Can't reason with the unreasonable.
    The only thing worse than not getting hired is getting hired.
    Tags: None
  • #2
    Ah, time to pull out Inigo Montoya: You keep using that word but I do not think it means what you think it means.

    The word for someone who does what you want because you gave them money isn't "manager" and that service is illegal in most states.
    Sorry, my cow died so I don't need your bull

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    • #3
      Manager =/= Genie. You (the SC) make the calls, you have to pay for them. And repeating the same stupid sentence over and over will not make your wish come true, it just shows the world that you're an asshole.
      I don't have an attitude problem. You have a perception problem.
      My LiveJournal
      A page we can all agree with!

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      • #4
        Who was it that once said:

        "The definition of insanity is doing the same thing over and over and expecting different results."
        "Employees can make or break any business, so treat them with respect. Job satisfaction has little to do with money. Discover what it has to do with and make sure they get it."

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        • #5
          Quoth Sandiercy View Post
          Who was it that once said:

          "The definition of insanity is doing the same thing over and over and expecting different results."

          Not certain, but I think it was Einstein. And he was right in this case. Guy was nuttier than a warehouse full of Snickers bars
          Outside of a dog, a book is man's best friend. Inside of a dog, it's too dark to read. -Groucho Marx

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          • #6
            Quoth EvilEmpryss View Post
            Ah, time to pull out Inigo Montoya: You keep using that word but I do not think it means what you think it means.

            The word for someone who does what you want because you gave them money isn't "manager" and that service is illegal in most states.
            Hmm. Well, my first two thoughts were prostitute and politician. But the latter is technically legal, so you must mean the former
            They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.

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            • #7
              I want a free car and a hooker! As the manager you should do what I want!

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              • #8
                the same thing happened in my store. my boss exchanged a customer's change for bills, one time, as a favor. He came back in, and we told him we don't change coins for bills EVER. he points at my boss and says he'll do it. boss came back and told him that was a favor and we won't do it again. age of the entitled indeed.
                “I myself have never been able to find out precisely what feminism is: I only know that people call me a feminist whenever I express sentiments that differentiate me from a doormat.”
                ― Rebecca West

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                • #9
                  The whole time I was eavesdropping on their convo my jaw was on the floor, thinking, does he really expect us to say how high when he says jump? The guy was about a whole foot taller than my manager. I'm glad my manager didn't cave in to his puffed up chest and rigid neck.
                  He did contact the GM, who advised him to leave if he did not like our policies and not return. Polite way of saying your banned, I hope, because I haven't seen him since and this was a week ago. Wouldn't be surprised if he wrote to corporate and said only one sentence. Half a guess what it is? ^_~
                  Can't reason with the unreasonable.
                  The only thing worse than not getting hired is getting hired.

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                  • #10
                    Quoth An Haddock View Post
                    I want a free car and a hooker! As the manager you should do what I want!
                    And ya know what? FORGET THE CAR!
                    - They say nothing good happens at 2AM, they're right, I happen at 2AM.

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                    • #11
                      "Oh yeah? Well I'll create my own amusement park! With blackjack! And hookers! In fact, forget about the park...!"

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                      • #12
                        Quoth Monterey Jack View Post
                        "Oh yeah? Well I'll create my own amusement park! With blackjack! And hookers! In fact, forget about the park...!"
                        "Oh yeah?! Well I'll create my own moon lander! With blackjack! And hookers! In fact, forget about the lander and the blackjack!"
                        PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                        There are only Four Horsemen of the Apocalypse because I choose to walk!

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                        • #13
                          Quoth Jay 2K Winger View Post
                          "Oh yeah?! Well I'll create my own moon lander! With blackjack! And hookers! In fact, forget about the lander and the blackjack!"
                          Oh yeah?!? Well I'll create my own website where I can talk about sucky customers and coworkers and hookers! In fact, forget about the sucky customers and coworkers!
                          Sorry, my cow died so I don't need your bull

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                          • #14
                            This is exactly why we can't do one off favours for customers any more. Cuz people nowadays don't see a one off favour as a once never to be repeated favour, but as a perk they want every single time. And one that ought to be given out to every single friend and family member of theirs, too.
                            People who don't like cats were probably mice in an earlier life.
                            My DeviantArt.

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                            • #15
                              Oh goodness. This reminds me of an incident I had last year. My job brought an artist from another country here to give some presentations. The artist broke his cell phone while he was here and used the hotel phone to call his family back home. Not once or twice. But five or six times. From TWO phones. And had the charges billed to his room. Didn't think to tell us about the phone calls. Upon checkout, thank all that is holy that my director was there with him to take him to the airport, and found out that he was refusing to pay these charges for $1200. $1200!!!!! Holy crap on a cracker! My director said oh hell no and she and the artist had an extremely heated argument about who was supposed to pay. The artist felt we should pay as it was part of the hotel stay. He ended up paying $800 which was the maximum his credit card had available. We had to eat the rest of the cost and vowed not to work with him again.
                              I don't understand how people think their charges will be waived. SOMEONE has to pay for it!!!

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