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The Princess, the pill and the painful

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  • The Princess, the pill and the painful

    The last couple of weeks at work have sucked. Out loud. The biggest reasons are going to be in a rant in another section later, but some of our customers have been extra special too so here goes:

    The Princess

    A couple building a house stopped by for a walk-around with the contractor while we were working. A hammer got accidently kicked off the edge of the stairs while we were setting up and almost fell on Princess. Who had a great flipping freak-out. We were rude and inconsiderate and dangerous and Criminal and Psycotic Lunatics who were trying to KILL the people who PAID OUR PAYCHECKS!!!! And FIRED!! Oh. So. Fired!!!!

    I disagree. You know people who I think are dangerous lunatics? Idiots who show up on job sites in 4” stillettos, who fail to heed the two HUGE signs requiring hard hats, who fail to heed the contractors warnings about watching what is going on, who duck under a roped off area with a written 5' wide sign stating “Death from above” and an arrow pointing up and then freak out when a hammer falls and fail to realize you are lucky we didn't drop a sheet of 3/4” plywood on their non-functional decorative head!

    As princess wobbled off in a huff her husband looked at us and whispered 'you're not fired' looked at the contractor and whispered 'they're not fired' and then pussy-whip-jogged after her making soothing cooing noises. So we stayed and finished the job. And hopefully will never see princess again.

    The Pill

    We supposed to work at a lived-in house, in the attic. So we arrive, enter, ask where the attic hatch is, and get pointed in the right direction. So we take off our boots, pick them up, and go to walk towards where our work area is.

    ThePill, shreiking: Stop! what are you doing?
    Us, very confused : Going to check our work area?
    TP: You can't take your boots up there, they are all snowy
    Us: Ok (opens door, knocks boots together over the porch, turns back around)
    TP: No, no, the carpet upstairs is new, your boots cannot go up there

    The thing is, not only is it a really bad idea to wonder around in attics without work boots on, it is actually against OHSA regs and if anyone got hurt, we, our boss and our company could receive large fines, huge WSIB increases and other ongoing problems. We tried argueing, pleading and logic-ing our way into carrying our boots to the work area to be able to wear them to work in, but, no dice. We did nothing and left.

    The Painful

    Another lived in house, another reno, another homeowner. Who was upset by me, myself, doing most aspects of my job. When me and a coworker were carrying our equipment in initially he grabbed my end, shoving me out of the way and almost down the stairs, and carried my end the rest of the way in. When we were carrying materials in he kept taking mine out of my hands and carrying it in. When I was mixing buckets of materials and carrying them over to be used he kept grabbing them from me and carrying and dumping them. And so on. For the whole 5 hours we were there! The whole time he berated my coworker for making me do, you know, my job (despite the fact that he was told several times that I was in charge of the two of us), and getting mad when my coworker kept telling him I was fine, plenty strong and capable enough to do this, and really didn't need any help. (I tried to tell him but not only am I weak and incompetent, I am also inaudible to idiots) Whatever, I've seen this a few times before and in the grand scheme of things it is a very short time period of my life and not worth getting upset over, especially on someone I never need to see again, until.....

    We got back to the shop, and the boss had a good scream at us, asking why the customer called and had a huge scream at him. Why the customer thought we weren't able to do the work, and the customer had to do most of it, and had damn well better get a good discount, when he hires a company to do a job he shouldn't have to do it all himself and !!!!!!!!! Bossman calmed down a little when we explained what happened, but

    Really? No I mean it, Really Dude? What is your problem? I really want to know what it hurts you to allow me to be a real person, with a real job to do, and to let me do it. I mean, were you afraid I would wreck your house through my obvious shortcomings? That I would infect it with girl cooties? Was I going to cause it to spontaniously combust, or.... what man? Out with it, I really got to know!

    (That was retorical. I realize the chances that he is reading this, will recognize himself, and actually answer are infinitesimaly small, but I don't voluntarily spend time with people with this attitude, so I have no one to ask)
    Pain and suffering are inevitable...misery is optional.

  • #2
    Dear NC's Customers,

    Your house is not a palace. It does not make you a King/Queen. You have no reason to bitch and whine and complain - if you have a problem, do it your-fucking-self.


    UGH. When we've had people come in and do stuff to this house, I'll always ask if there's anything I can do to help, because it's courteous. If they say no, then I'll retreat, returning to periodically bring tea and biscuits, as per custom here.

    That first bitch though, it's a shame that a sheet of 3/4" plywood didn't hit her head.

    Comment


    • #3
      The last one makes me see red. Damn dinosaur.

      There are THREE huge construction projects literally across the street from where I work and I've seen women on at least two of the sites. WORKING. Don't appear to be having any problems with it, either.

      Too bad that idiot's brain is shoved so far up his ass. If he looked around he might see he's not living in the 1950s anymore.
      When you start at zero, everything's progress.

      Comment


      • #4
        That last bit gets my ire up too. I went off on some moron last night over something similar. One of my dearest friends, whom I affectionately refer to as "the girliest straight man I know", were hanging out at our favorite dive bar and chatting about making arrangements to have his pick up truck towed to my place so I can fix it. Moron next to us decides to pipe up and go on and on about how there's no way I'd be the one to fix it because, you know, girls can't work on cars. Whatever. I mostly learned mechanics from my father, but he learned how to fix cars by helping his MOTHER. Go jump in a lake you little fucker. You're probably just jealous.

        Sorry, sore spot there.
        At the conclusion of an Irish wedding, the priest said "Everybody please hug the person who has made your life worth living. The bartender was nearly crushed to death.

        Comment


        • #5
          Quoth NecessaryCatharsis View Post
          ...and the customer had to do most of it, and had damn well better get a good discount, when he hires a company to do a job he shouldn't have to do it all himself and !!!!!!!!!)
          Two things:

          - DISCOUNT?! ...THIS! IS! CONTRACTING!

          Sorry, had to get it out of my system. Anyhoo - Screw that, charge him extra because your company granted him the unique opportunity to experience what it is like to work on a professional jobsite with no training whatsoever. Asshole is lucky he didn't get any of you hurt.

          - HE didn't have to do anything himself. He stopped you from doing it..and then he lied about it.

          This is one customer who needs to be fired.
          "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
          "The difference between an amateur and a master is that the master has failed way more times." - JoCat
          "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
          "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
          "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
          "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
          Acts of Gord – Read it, Learn it, Love it!
          "Our psychic powers only work if the customer has a mind to read." - me

          Comment


          • #6
            Wonder how long it'll take The Pill to smarten up and realize she'll get NOTHING done if she doesn't let you take your boots to the worksite?

            Comment


            • #7
              The first one, those signs are in place for a reason. If you don't want a hard hat to mess up your pretty 'do, stay in the damned car!

              Second one, if you're so worried about your carpet, why didn't you put a dropcloth down? You knew it was snowing outside, a big plastic dropcloth from VoldeMart isn't that expensive and it'll protect your precious carpet.

              The last one needs a crowbar to extract his head from his nether regions. Pity the hammer didn't fall on him and knock his sexist notions out of his useless skull. Rosie the Riveter would so kick his ass, and quite right too. I hope your boss lays down the law with him.
              I don't have an attitude problem. You have a perception problem.
              My LiveJournal
              A page we can all agree with!

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              • #8
                Your boss really set himself up for a sexual discrimination lawsuit by yelling at you without asking your side of the story. I swear all of these customers types will cost you more money then the company will make.
                I might be crazy, but I'm not Insane.

                What? You don't play with flamethrowers on the weekends? You are strange.

                Comment


                • #9
                  Quoth Gilhelmi View Post
                  Your boss really set himself up for a sexual discrimination lawsuit by yelling at you without asking your side of the story.
                  Eh, the boss is and always has been a screamer. We don't enjoy it but it is easier to take when you know it's his reaction to all of life's little problems and not a reflection on you or his feelings about you. He also has many good qualities: he loyal, backs his employees if they do make a mistake (and he will scream at the customers if the employees did everything right) and generous.

                  He was just mad because the customer yelled at him, and especially because he asked for money off
                  Pain and suffering are inevitable...misery is optional.

                  Comment


                  • #10
                    Did you ever manage to get that attic job done?

                    Comment


                    • #11
                      Quoth HiddenMica View Post
                      Did you ever manage to get that attic job done?
                      No we left after 20 minutes of arguing and getting nowhere. Sales can deal with it if she decides she'll let boots be carried through the house.
                      Pain and suffering are inevitable...misery is optional.

                      Comment


                      • #12
                        Quoth NecessaryCatharsis View Post
                        No we left after 20 minutes of arguing and getting nowhere. Sales can deal with it if she decides she'll let boots be carried through the house.
                        Make sure you keep whatever security deposit was made!

                        Comment


                        • #13
                          The first one: draw dirty pictures on the inside of the dry wall right before you put it up.

                          The second: WTF? Why not just ask to have the carpets covered before you start working? Or that you wear those annoying booty covers?

                          The third: Rock on, sister. I was a machinist/welder in the Air Force and had to deal with dinosaurs whose brains were too small to comprehend that Tits =/= Incompetence with machinery. Now I do most of my own home remodeling, and when I have to get someone in to work on something for me I usually hear something like "why don't you have your husband tell me what needs doing?" or "if you need to verify the work is done, why not have your husband check?" Because my husband, bless his heart, knows next to nothing about what the HVAC looks like under the house, has no idea where the drain clean outs are, and only learned how to replace a toilet a few months ago when he decided to watch me do it! It is a joy to meet the ones who don't expect me to be barefoot and pregnant, like the contractor who came to start the first few rows of shingles on our roof. I had to compromise with my Husband, who didn't want me working near the edge of our second story home's roofline, so I hired a guy to lay the first six rows. This guy was surprised that I was going to be doing the work myself, but then took the time to teach me how to do it right while he was working. I took a stack of his business cards and have been passing them out along with glowing recommendations for the last two years!
                          Sorry, my cow died so I don't need your bull

                          Comment


                          • #14
                            Quoth mathnerd View Post
                            That last bit gets my ire up too. I went off on some moron last night over something similar. One of my dearest friends, whom I affectionately refer to as "the girliest straight man I know", were hanging out at our favorite dive bar and chatting about making arrangements to have his pick up truck towed to my place so I can fix it. Moron next to us decides to pipe up and go on and on about how there's no way I'd be the one to fix it because, you know, girls can't work on cars. Whatever. I mostly learned mechanics from my father, but he learned how to fix cars by helping his MOTHER. Go jump in a lake you little fucker. You're probably just jealous.

                            Sorry, sore spot there.
                            I had a woman shout at me for tinkering under the hood of my car out in front of the dorm one time. Told me I didn't know what I was doing and I'd better get a man to do it for me before I ruined something. I was like "Bitch, number one, IT'S MY CAR NOT YOURS, number two, I'm checking the fluids, not performing neurosurgery, and three...piss off." I didn't really want to stand there and argue. I was busy checking fluids, like I said. Because I was going on a major road trip in less than two weeks.
                            "Only in our dreams are we free. The rest of the time we need wages." - Terry Pratchett
                            Emissary of Minong - my blog and its Facebook page

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                            • #15
                              ANYONE who is driving a car and not willing to learn to check the fluids, is being silly. (Exception for those not capable: if you can't stand and lean over, you probably can't reach the dipsticks.)

                              Back on the topic of the assorted idiots:
                              We have three or four big jobs that need to be done at our place. We plan to find competent people, then stay the hell out of their way. We'll supply tea, coffee, chilled water (it gets hot here), and either snacks or food depending on how long the project is: otherwise it's their worksite for the duration.

                              How the hell ELSE can someone get work done? A worksite is a worksite is a worksite. And as someone else said: if your decor is important, dropcloths are cheap.
                              Seshat's self-help guide:
                              1. Would you rather be right, or get the result you want?
                              2. If you're consistently getting results you don't want, change what you do.
                              3. Deal with the situation you have now, however it occurred.
                              4. Accept the consequences of your decisions.

                              "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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