It's nighttime and there's a power cut in town. No street lights. No traffic lights. No canopy lights on the forecourt. No lights on in the shop. All the stuff you might expect with no power. The forecourt is closed with a line of traffic cones.
Nonetheless, someone stops and moves the cones to let themselves in. I hate this because by the time I deal with the first guy, five more people have cruised in through the inviting gap left behind him. So I go and close the gap first before walking over to the guy, by now parked at a pump, nozzle in hand, staring blankly at the dead pump display.
Clueless Guy: "Can you turn the pump on?"
Me:" I'm sorry but the power is out. Nothing is working so we're closed."
Clueless Guy: "I just need a little petrol to get home"
Cue an explanation of why the pumps don't work without power and how the computers and POS to control them (turn the pump on) are also down.
The guy suddenly seems to have an 'aha' moment!
"But I can pay cash!"
What can you do?
Nonetheless, someone stops and moves the cones to let themselves in. I hate this because by the time I deal with the first guy, five more people have cruised in through the inviting gap left behind him. So I go and close the gap first before walking over to the guy, by now parked at a pump, nozzle in hand, staring blankly at the dead pump display.
Clueless Guy: "Can you turn the pump on?"
Me:" I'm sorry but the power is out. Nothing is working so we're closed."
Clueless Guy: "I just need a little petrol to get home"
Cue an explanation of why the pumps don't work without power and how the computers and POS to control them (turn the pump on) are also down.
The guy suddenly seems to have an 'aha' moment!
"But I can pay cash!"
What can you do?

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