Not really sucky, just not willing to perform basic math.
Me: Rum swilling wage slave for corporate giant (That actually isn't too bad to work for. Go figure)
SC: Our usual suspect
Me: This is Redbeard, my pain is your manna
SC: Yes, I am upset over this email confirmation I got!
Me: Okay, let me pull up account, I've got you here, and what seems to be the issue?
SC: I was promised $39.99 install, this says $50!
Me: I see that, and I see where the person you spoke with yesterday is going to issue you a $10 credit to bring the final installation price down, you're good to go!
I'll skip the usual back and forth, just image about 3 minutes of "You're getting a credit" replied with "I was told that the install would be $39.99!"
Me: Sir, what is 50 minus 10?
SC: 40, why? Oh....OH! Okay then. *click*
Me: Rum swilling wage slave for corporate giant (That actually isn't too bad to work for. Go figure)
SC: Our usual suspect
Me: This is Redbeard, my pain is your manna
SC: Yes, I am upset over this email confirmation I got!
Me: Okay, let me pull up account, I've got you here, and what seems to be the issue?
SC: I was promised $39.99 install, this says $50!
Me: I see that, and I see where the person you spoke with yesterday is going to issue you a $10 credit to bring the final installation price down, you're good to go!
I'll skip the usual back and forth, just image about 3 minutes of "You're getting a credit" replied with "I was told that the install would be $39.99!"
Me: Sir, what is 50 minus 10?
SC: 40, why? Oh....OH! Okay then. *click*
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