Today, one of my co-workers and I spent the better part of the afternoon washing the exterior doors and windows. They are all glass, and TALL, which required a lot of ladder work.
Normally, we have one dedicated "in" door and one "out", (both are motion sensitive so they open when you approach,) but while upon the ladder, we closed and locked one of the doors and left the other open so people could go in/out.
Now, answer me this - you're walking up to a store and the normal "in" door is blocked with a 12 foot ladder, with a woman up on the ladder washing windows, with a big "PLEASE USE OTHER DOOR" sign on the inside of the glass.
Do you:
1) Read the sign and use the other door
2) Read the sign but ask if the door is really closed, and when instructed, go to other door
3) Ignore sign, ignore ladder, try to crawl THROUGH ladder, and start banging on locked door, then act indignant when told its locked, and the reason why.
If you chose "3" then you've obviously worked with the public before. I wonder how they manage to survive sometime.
BONUS: I had stepped down off the ladder to get some fresh paper towels when a woman came up to the ladder and door, noticed the door wouldn't open, then tried to move my ladder. When I instructed her to use the other door (about 50 feet further down the walkway) she got upset and said "But the item I want to buy is right THERE! - she pointed to a display of product just inside the door - "you should open the door for me - I'm old and I shouldn't have to walk to the other door!" - never mind that even if she DID get through the door, she'd still have to walk to the other side, as that's where the registers and exit are!
On a cute note, I had a lot of regulars ask me if I'd come do their windows - one lady even said she'd bake me cookies!
Normally, we have one dedicated "in" door and one "out", (both are motion sensitive so they open when you approach,) but while upon the ladder, we closed and locked one of the doors and left the other open so people could go in/out.
Now, answer me this - you're walking up to a store and the normal "in" door is blocked with a 12 foot ladder, with a woman up on the ladder washing windows, with a big "PLEASE USE OTHER DOOR" sign on the inside of the glass.
Do you:
1) Read the sign and use the other door
2) Read the sign but ask if the door is really closed, and when instructed, go to other door
3) Ignore sign, ignore ladder, try to crawl THROUGH ladder, and start banging on locked door, then act indignant when told its locked, and the reason why.
If you chose "3" then you've obviously worked with the public before. I wonder how they manage to survive sometime.
BONUS: I had stepped down off the ladder to get some fresh paper towels when a woman came up to the ladder and door, noticed the door wouldn't open, then tried to move my ladder. When I instructed her to use the other door (about 50 feet further down the walkway) she got upset and said "But the item I want to buy is right THERE! - she pointed to a display of product just inside the door - "you should open the door for me - I'm old and I shouldn't have to walk to the other door!" - never mind that even if she DID get through the door, she'd still have to walk to the other side, as that's where the registers and exit are!

On a cute note, I had a lot of regulars ask me if I'd come do their windows - one lady even said she'd bake me cookies!

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