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Credit, debit, same thing. I seduce my way through life.

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  • Credit, debit, same thing. I seduce my way through life.

    We have a thing called "budget billing" in which our customers get the privilage of paying one set amount through the entire year. This is a free service, and it's pretty damn nice of us. However, it seems to bring out the worst (and stupidist) in people.

    ME = ME
    SBW = Sucky Budget Woman


    SBW: Why did my budget amount go up?

    ME: We reviewed it, and they decided it needed to go up to stay on track.

    SBW: Now listen, I know that's too high and I don't want to get ahead (?!)

    ME: Well, we have an entire department that checks on these and calculates them, and they've decided this is the amount.

    SBW: Well who do I talk to that can lower it?

    ME: No one, they only lower it if it's too high.

    SBW: I really need to talk to a professional here, please patch me through to one.

    ME: I'm sorry but it was the "PROFESSIONALS" that changed this amount, and no one is going to change it.

    SBW: BUT I HAD A CREDIT! YOU GUYS OWE MEEEEE!

    ME: Actually...I don't see a credit on here.

    SBW: Uh-huh! there's a credit of 300 + dollars on this last bill.

    ME: Actually...that's a debit.

    SBW: Right. Same thing.

    ME:...

    SBW:...

    ME: No.

    SBW: Yeeeeees.

    ME: A debit means you owe us 300 + dollars.

    SBW: ...

    ME: So, that's probably why it's higher.

    SBW: Well, I'll just be needing a supervisor.

    ME: No one is going to change this amount for you ma'am, there's two options: pay it or be taken off of the plan.

    SBW: I still wish to speak with a supervisor.

    ME: Okay, but they'll tell you the same thing.

    SBW, in a coy, sultry voice: Well we'll see about that...

    I had to slam on the hold button at that moment to avoid laughing in her face. It was incredibly hard not to say something to the effect of "Good luck seducing my 50 year old feminazi supervisor..." but I just laughed it off instead and transferred her. I checked the account later, and it seems as if her feminine wiles failed her, her amount didn't decrease at all, such is life.
    Your dignity shredded in five minutes or less, or your abuse is free.

  • #2
    LOL!

    Seducing your way through you late teens to late 20's......... okay. doesn't always work but alright.

    Anything after that is just sad. I wouldn't have hit the hold button and let her try and play it out and finish up with,

    "Sorry ma'am, but it's still a debit of $300."

    BTW, probably old and saggy....

    I'll shut up now.
    90% of the people complain because of the 10% that ruined your day........

    Comment


    • #3
      Gah, she thought a debit was a credit....

      "They both have '-it' in the word, so they must mean the same thing!"

      Comment


      • #4
        "No No no, you stupid phone jockey, a debit is like my DEBIT CARD, which is money i already have as opposed to CREDIT, which is money i'll eventually pay back. So you have credited a debit to me!"

        To the the customer, the terms mean what they mean only when applied to them.

        And not even a supervisor can make them "unwrong."

        Comment


        • #5
          Quoth ominousoat View Post
          snipped

          SBW, in a coy, sultry voice: Well we'll see about that...

          I had to slam on the hold button at that moment to avoid laughing in her face. It was incredibly hard not to say something to the effect of "Good luck seducing my 50 year old feminazi supervisor..." but I just laughed it off instead and transferred her. I checked the account later, and it seems as if her feminine wiles failed her, her amount didn't decrease at all, such is life.
          *groan* Another customer who believes that all supervisors are male, because women aren't smart enough to hold positions of authority.
          I suppose it is possible she thought she could verbally seduce a female manager, but in my experience, the suckiest customers are always incredibly surprised that:

          a) managers could be female

          b) that not all males can be manipulated by the use of a coy, 'little girl' voice.

          Comment


          • #6
            Quoth ominousoat View Post
            \SBW: Now listen, I know that's too high and I don't want to get ahead (?!)

            Well you pay or go to jail, Crappy SC!!
            Providing Excellent customer service and Filtering out nonsense people.

            Comment


            • #7
              Quoth Best Made Tacos View Post
              *groan* Another customer who believes that all supervisors are male, because women aren't smart enough to hold positions of authority.
              I suppose it is possible she thought she could verbally seduce a female manager, but in my experience, the suckiest customers are always incredibly surprised that:

              a) managers could be female

              b) that not all males can be manipulated by the use of a coy, 'little girl' voice.
              I know, customers around here always argue that the idiot assman we used to have was the manager, while in fact it was, always been and still is TinyLisa.

              Heck, the current assman is always requested when the SCs don't have their way, and he always calls TinyLisa right away. He knows HIS job but doesn't know MINE nor TinyLisa's.
              Now would be a good time to visit So Very Unofficial!

              "I've had so many nasty customers this week, my bottomless pit is now ankle-deep."-Me.

              Comment


              • #8
                All I can say is that any female customer who will try to seduce me will end up being laughed at by me. I grew up around women and my best friend is a girl meaning that it will take more than a seductive voice to trick me. Same goes for looks.

                This is sort of related to the topic. I had a customer try to pull into VIP, didn't have his pass and he does something that I've never seen in my life. The tickets for basketball games have a person who is connected to the team on the ticket. It was a cheerleader on the ticket for that night, the guy says "Come on, isn't she hot?" I reply with "No, she looks like a complete flop and would have the energy of a snail being salted." The look on the guy's face was priceless.
                The Grand Galactic Inquisitor hears all and sees all.

                Comment


                • #9
                  SBW: Now listen, I know that's too high and I don't want to get ahead (?!)
                  I think that's the first time in my life I've ever heard of anyone WANTING to be in debt.
                  Desk-On: Apply directly to the forehead.
                  Desk-On: Apply directly to the forehead.
                  Desk-On: Apply directly to the forehead.

                  Comment


                  • #10
                    Quoth Best Made Tacos View Post
                    *groan* Another customer who believes that all supervisors are male, because women aren't smart enough to hold positions of authority.
                    The irony there is 5 out of 6 supervisors here are female, and our floor manager is a woman, and the boss lady is a woman. Heh.
                    Your dignity shredded in five minutes or less, or your abuse is free.

                    Comment


                    • #11
                      Quoth ArenaBoy View Post

                      I grew up around women and my best friend is a girl meaning that it will take more than a seductive voice to trick me. Same goes for looks.
                      Same here. When I worked at the gas station I had girls trying pretty much anything to get me to sell them liquor. They flirted, they teased, they spoke in sultry voices with innuendo laden dialogue, they made a habit of leaning on the counter juuuust right...., and there was even offers of "favors"

                      Every time, I simply smirked at them and asked for an ID.

                      The youth of that little town despised me.

                      No wonder I was single for so many years, thank God for sensible college women, woman, singular, one in particular.
                      Your dignity shredded in five minutes or less, or your abuse is free.

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