I Want to Complain to a Person; Not a Machine

[purplecat41877]

The other day, a customer called wanting to know how long it took to get a phone number (another coworker originally answered the phone). I asked which number he wanted and he said that he wanted a number where he could complain without talking to a machine. I offered to get the manager and the customer wanted someone above the store manager. I ended up getting customers at the register I was using so a 3rd coworker took over the call and ended up telling the customer that he needed to call corporate.

[Evannah]

I was called a 'number', you were called a 'machine.' This kind of attitude makes me so mad. It's like we're not human to them.

[Argabarga]

Call 911, I guarantee there's a live person on the other end of that line.

[DGoddessChardonnay]

Call 911, I guarantee there's a live person on the other end of that line.

And they'll even send someone personally to your location to assist you.

[MoonCat]

Ha, I was TWICE just this week asked, "Is this a real person?" The second time I'd about had it with idiots in general and said, "Ma'am, if I was a robot how could I even answer that question?"

Next time I'm going to say, "No, this is the Ad-Bot 3000, the latest in newspaper mechanization! How may I assist you, human?"

[thatcrazyredhead]

I got asked the other day if I was a real person. I said, "Last time I checked, sir." He apologized and said he only asked because I sounded like "one of those computer people."

[Geek King]

To be fair, I did get an automated dialer/answerer that did a remarkable job for over a minute of convincing me it was a human salesman. It wasn't until I gave it a question off its script that I started getting nonsensical answers, and started suspecting it. The tech is getting better at spoofing human speech.

[KuariKaydrith]

Next time I'm going to say, "No, this is the Ad-Bot 3000, the latest in newspaper mechanization! How may I assist you, human meat bag?"

Fixed that for you!

[MoonCat]

Fixed that for you!

Works for me!!

And GeekKing, now that you mention it, I had one of those calls! I forgot about that. Kinda creepy how real it sounded.

[otakuneko]

I never got that, but what I did get was something like, "oh god an Indian!" to which I usually responded with my full southern drawl... or a near-perfect impression of the tech support rep from Foamy. (Much swearing in this)