You don't get to choose the partipating items.

[Dreamstalker]

One of our sales this week is "Save $7 when you buy $30 in participating items" (emphasis mine but it should be in larger bold font on the tags). All these items are paper products.

A guy waves me over to SCO (oh, I wish I could ignore the SCs who don't know the right way to ask for help) and immediately barks "I spent over $30 and should get $7 off!" He has exactly ONE of said items. I know the sale he's talking about (I put the tags up) and explain that you need to buy $30 in paper items to qualify. He is having none of it, so I grab a flier from the desk to show him. Still having none of it.
Me: "You need to buy $30 in these paper products to get the discount."
SC: "That's misleading. So what can you do for me?"
Me: "I can't adjust a price. You can pay and take your receipt to the desk if you feel there has been an error."
Meanwhile two other registers are demanding help for legitimate issues. By the time I get back, SC has pressed the button "Pay Attendant"...which I think he thinks will get someone to put the discount through or make the desk/cameras think that since he has a receipt he paid. Nope. All that does is suspend as unpaid (I wish doing that would put up an alert on the desk's register, manager podium or office) it so I can send him to the desk, with a receipt so B can see exactly what he's buying and why he's not getting a discount.

I don't hear what's happening, but he's there for a few minutes. Later, B calls me over. "Did you tell him what the sale was? He said you told him it would come off at the end."
Me: "Of course I explained it to him. I put up the tags so I know the sale."
K: (at the desk to ask a question) "Those save X sales need to die. Nobody understands them anyway. Just go back to printing a Catalina at the end."
P: "Nobody pays attention to those either."
K: "Exactly. More for us."

[taxguykarl]

Another variation on this nonsense.
Sucks that so few will check on the actual deal

[Trixie]

I hate our sales. We have like 4 or so different kinds every week. Some give points, some give coupons, some you need weekly coupons, some you need monthly coupons. Our registers only show sale prices, nothing else. If it's something with a coupon we have the papers at the register so that's easy to check. Anything else requires leaving the register to check it out. Sure I could call a manager but that would take longer than me walking to the item myself. Besides part of our new customer centered philosphy means they want the peons to make decisions to make the people happy. Then there's the clearance stuff especially in the makeup where it's usually one or two shades that are on sale. Of course it's all my fault that people can't read or understand simple English.

Sorry for ranting. It's the big clearance time of year for us and it's always a mess.

[Evannah]

"What can you do for me?" I HATE this phrase. It sounds so big-headed and entitled. It's as if they're saying "I'm the customer, I'm important, what can you do for me?" And I dunno, if the signs say "Save $7 when you buy $30 in participating items" I would automatically assume that I would have to spend $30 in participating items, but yeah, I can see how that could be misleading to er... SOMEONE STUPID. Guy was a jerk, and stupid, but the sad thing is, he probably went away thinking he was perfect and that you guys were the ones who were being stupid jerks. That's pretty much how a SC thinks, isn't it?

[shanarocks]

"What can you do for me?" I HATE this phrase. It sounds so big-headed and entitled. It's as if they're saying "I'm the customer, I'm important, what can you do for me?"

Me, too. Or the "How are you going to fix this?" Or "I'll just take my business elsewhere." Don't threaten me with a good time.

[mhkohne]

"What can you do for me?"
"I can put a trash can on your head, spin you round 4 times and play marco-polo with you in the isles. Would that help?"

Idiots.

[the lawsmeister]

"What can you do for me?" I HATE this phrase. It sounds so big-headed and entitled. It's as if they're saying "I'm the customer, I'm important, what can you do for me?"

The only time I've been present to hear this being asked was at the pizza shop I used to work at.
SC: I want the mixed seafood pack but I don't like the piece of fish that comes with it. So what can you do for me.
Awesome Manager: Take out the fish?

[XCashier]

SC: What can you do for me?
EMP: Not kill you. And that's a very generous offer.

[Irving Patrick Freleigh]

So, this used to be a thing at the swamp.

Let's say we have a toaster on sale for $20 for an entire month, and it is signed as such. For a week during that month, the price is further reduced to $15. So we'd cover the $20 sign with the $15 sign for that week, and then remove it when the sale was over, leaving the $20 up.

Corporate told us that whenever this happened, we were to take down the $20 sign, put up the $15 sign, and then re-file the $20 sign in the appropriate folder in the ad box for the department so it could go back up when the price went back to $20. Except the $20 sign didn't get saved; it just got tossed, so the following week the $20 sign would need to be re-printed.

Why did we have to do this? Because people were complaining via surveys and Facebook posts (which apparently got decent numbers of "likes," thus making them appear more valid or something) that the toaster was only $15 for that one week and not the entire month, and "I don't understand why you can't have that price for the whole month?"

Here's why not: BECAUSE IT'S A SALES TACTIC YOU SLACK-JAWED, BEER-BELLIED FUCKFACES OF QUESTIONABLE BREEDING. WHY SHOULD WE DO MORE WORK BECAUSE YOU'RE TRYING TO PULL A SCAM? GO SHOP AT WALMART IF THIS OFFENDS YOU SO MUCH, THEN GO HOME, KISS YOUR SISTER, DO SOMETHING INVOLVING NASCAR, BASS BOATS AND/OR THE BOOT SCOOTIN' BOOGIE AND BRUSH YOUR TOOTH, AND LEAVE. US. ALONE!

*pantpant*

Anyhow, we kept up with this for about two or three weeks, and then went back to doing it the old way. Nobody said anything about it.

Query: Does shopping at the clearance swamp make people stupid, or are people stupid because they shop at the clearance swamp?

[Pagan]

Another variation on this nonsense.

It was always disturbing when we'd get this at one place I worked with the reasoning that since we and whichever other store were both in the same mall, we could all take each other's coupons. Yeah...no.

[notalwaysright]

Here's why not: BECAUSE IT'S A SALES TACTIC YOU SLACK-JAWED, BEER-BELLIED FUCKFACES OF QUESTIONABLE BREEDING.

Right? It's mind boggling... When complaining about the sales/coupons they either have no comprehension that a company would try to make money, or think that the whole world is a bunch of filthy liars specifically out to swindle them.

On a side note, when buying by-the-yard merchandise people ask for discounts for anything. On a busy day I can't count the amount of conversations along these lines:

Me: How much can I cut for you?
SC: *siiiiiiiiiiiiiigh* Well, it's not EXACTLY what I was looking for. I was LOOKING for *insert very long description of a something I've never heard of* But this is the closest thing I could find. I'm not even sure it will work. Couldn't you mark it down?

[Cia]

"What can you do for me?"
"I can put a trash can on your head, spin you round 4 times and play marco-polo with you in the isles. Would that help?"

Idiots.

Yes please! \0/

[Dreamstalker]

Let's say we have a toaster on sale for $20 for an entire month, and it is signed as such. For a week during that month, the price is further reduced to $15. So we'd cover the $20 sign with the $15 sign for that week, and then remove it when the sale was over, leaving the $20 up.

This is what happens with a lot of my weekly tags. Item X is on a monthly sale for $3. However, for a week in the middle of that cycle it's $2.49. So I have to rip down the $3 tag, put up the $2.49 tag only to take it down the next week and replace the $3 tag (which are always reprinted even if I saved the originals meaning I have to sort out the duplicates which wastes a minimum of 45 minutes). And manglement wonders why just me can't do the whole store in one night...because I'm always repeating 1/3 of what I just did.

I used to just cover the $3 tags, flipping them up to hide behind the product below when possible so I could just flip them back down when I took the other tags off. Someone said I can't do that anymore, even though that lets me ultimately get more done (which I thought is what they want....grr). The rest of the store is almost literally falling apart yet the shelves have to look perfect.

[Seshat]

Me: How much can I cut for you?
SC: *siiiiiiiiiiiiiigh* Well, it's not EXACTLY what I was looking for. I was LOOKING for *insert very long description of a something I've never heard of* But this is the closest thing I could find. I'm not even sure it will work. Couldn't you mark it down?

Ma'am, if you can't find the exact thing you're looking for on our shelves, we can offer you our catalogues for mail order; or refer you to a specialist fabrics store.
However, the material you've brought to the desk is available for sale at $PRICEASMARKED per yard. If it's not suitable for your project, that's fine - it's perfectly suitable for many other peoples' projects and we won't lose anything by referring you to someone who can more accurately satisfy your needs. In fact, we may gain your loyalty since we are clearly well-connected to suppliers.


.... not that any SC would stick around for that, much less actually LISTEN to it.

[Argabarga]

What are you going to do about this?
Nothing.

Can't you cut me a break?
No.

I think I should be excused from this!
That's a statement, not a question, can't help you there.

The signs were confusing!
No they were not.

I'll never use you again!
It's a free country.

The preceding was brought to you by the lovely, jaded, cynical and pragmatic workforce of Friendly Neighborhood Towing who have absolutely no reason at this point to engage you in an argument over facts that cannot be in dispute or do not change anything. Thank you.