Lotto is a pain, especially in my store. Cause in my store, if a customer requests lotto that cannot be cancelled I have to pay for it if they don't want it.

Lotto SC came in to play her usual tickets. This SC has been playing lotto for a long time, so it's not like she doesn't know how to play. She usually plays anywhere from $2.50 to $5.00. $5.00 is her max.
Sadly, lotto SC marked the numbers wrong. I was training someone at the time, and my trainee couldn't get the lotto to print so I re-ran the ticket. It came up to $15.00 of lotto. Lotto SC freaks out and says it was supposed to be $2.50. I cancel and re-run the tickets, but it came out the same way.
She decides she doesn't want the tickets. Luckily, these were tickets that could be cancelled. However, the lotto rolls over around 7:47 to 7:50pm. So the games closed and were in the process of a draw.
I couldn't cancel them, and had to pay for her $15.00 lotto. It turns out she had marked them for 5 days in a row. She plays lotto everyday. It would have amounted to the same money. She could have paid for them.
Didn't win anything off of them either.
It might have been worth something to pay for her mistake if I had, but oh well.

Lotto SC came in to play her usual tickets. This SC has been playing lotto for a long time, so it's not like she doesn't know how to play. She usually plays anywhere from $2.50 to $5.00. $5.00 is her max.
Sadly, lotto SC marked the numbers wrong. I was training someone at the time, and my trainee couldn't get the lotto to print so I re-ran the ticket. It came up to $15.00 of lotto. Lotto SC freaks out and says it was supposed to be $2.50. I cancel and re-run the tickets, but it came out the same way.
She decides she doesn't want the tickets. Luckily, these were tickets that could be cancelled. However, the lotto rolls over around 7:47 to 7:50pm. So the games closed and were in the process of a draw.
I couldn't cancel them, and had to pay for her $15.00 lotto. It turns out she had marked them for 5 days in a row. She plays lotto everyday. It would have amounted to the same money. She could have paid for them.
Didn't win anything off of them either.


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