so apparently we totally completely ruined some woman's weekend. she had... and i quote..."the worst vacation ever"... and a "vacation from hell". presumably she's in her cabin crying about it right now, because she had to stop talking to me about it, or she would "start bawling". i guess we even ruined her whole summer, because she went camping early because she's going in for a kidney transplant, and now she's had this horrible terrible verybad experience here at Big Yellow campgrounds.
what was our most egregious of errors that caused her such mental anguish, you ask? why... we had the gall to not open the pool, waterslide, or tubing a week earlier than every single website and piece of literature about our park says we do. apparently "some girl" told her "oh yeah, it'll all be open... so... the office is staffed by me (5 year vet of this park), my office lead (4 year vet of this park), the OWNER'S DAUGHTER, and 3 new girls.. who were all told FIRST THING... pool/waterslide don't open till Memorial Day. i dunno who the heck she thinks she talked to, but it wasn't one of us. but apparently she drove 200 miles (without a reservation) to come swim in our pool.
she's already informed me that she'll be complaining (again) to the manager tomorrow when she checks out
i'm not entirely sure she's quite sane, tho... she pulled aside one of the outside guys (correction... ALL of the guys... while they were in the middle of a new-hire orientation tour and meeting) to complain that the squirrels were throwing pinecones at her new car...
what was our most egregious of errors that caused her such mental anguish, you ask? why... we had the gall to not open the pool, waterslide, or tubing a week earlier than every single website and piece of literature about our park says we do. apparently "some girl" told her "oh yeah, it'll all be open... so... the office is staffed by me (5 year vet of this park), my office lead (4 year vet of this park), the OWNER'S DAUGHTER, and 3 new girls.. who were all told FIRST THING... pool/waterslide don't open till Memorial Day. i dunno who the heck she thinks she talked to, but it wasn't one of us. but apparently she drove 200 miles (without a reservation) to come swim in our pool.
she's already informed me that she'll be complaining (again) to the manager tomorrow when she checks out
i'm not entirely sure she's quite sane, tho... she pulled aside one of the outside guys (correction... ALL of the guys... while they were in the middle of a new-hire orientation tour and meeting) to complain that the squirrels were throwing pinecones at her new car...
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