I had a guys show up at 2:30am on the morning of the 12th. He had a reservation for the 12th and asked if he could check in early. I told him that we could do that, but there would be an extra night's charge. He said he'd be back. Meanwhile we sell out.
He comes back at 6am and demands to be checked in. Wonders what good a reservation is if we're not going to honor it. I tell him that we'd be happy to honor the reservation at 3pm, but until then, we cannot honor it.
Sorry, but if you wanted your room early, you should have taken it when it was still available. Asshole.
He comes back at 6am and demands to be checked in. Wonders what good a reservation is if we're not going to honor it. I tell him that we'd be happy to honor the reservation at 3pm, but until then, we cannot honor it.
Sorry, but if you wanted your room early, you should have taken it when it was still available. Asshole.
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