We get a lot of lost property at our bar, everything gets left behind, coats, shoes, umbreallas, bags ect ect. This was becoming a fast problem because no one was coming back to claim all this stuff, and we had a storage problem. So, we introduced a policy. If it is not claimed TWO WEEKS after it is lost, we either put it in the bin, or donate it to charity, depending what it is.
So, we get a sucky business man. He's a regular customer, extremelly annoying, always flashing wads of cash around, showing off how much he has.
SC: Hey, I left some VERY important documents in here. I was wondering if I could have them back?
Me: Documents? Could you describe them to me?
SC: Well, there was a blue leather diary, a folder, a box file and a lot of paper. It also has the title of my business, <business name> in gold writing on each folder. They are VERY important.
Me: Ok, I'll go speak to the manager.
SC: HURRY! They are very important to my business!
Me: Can I just ask how long ago you left them here?
SC: Hmmm, I don't know...a month, maybe six weeks ago.
Me:
I go out the back and speak to the manager.
Manager: Yeah, I remember all that crap. It had phone numbers, but every time we rang there was no answer, we left voicemails saying we were going to get rid of it if it was not claimed in two weeks, but that was about two months ago. They're long gone.
Me:
What the hell am I going to say to him?
Manager: I'll deal with him.
The manager walks out.
Manager: Sorry mate, haven't seen them.
SC: What? What is my business going to do? I need them for my business! There are a lot of important details in there!
Manager: Maybe you left them somewhere else.
SC: Impossible! Where are they? What is my business going to do?
Manager: Well, they're not here.
SC: My business is going to go under and its all your fault!
He storms out.
It took him TWO MONTHS to realise how important they were to his business? And he expected us to hold onto his crap for that long?
So, we get a sucky business man. He's a regular customer, extremelly annoying, always flashing wads of cash around, showing off how much he has.
SC: Hey, I left some VERY important documents in here. I was wondering if I could have them back?
Me: Documents? Could you describe them to me?
SC: Well, there was a blue leather diary, a folder, a box file and a lot of paper. It also has the title of my business, <business name> in gold writing on each folder. They are VERY important.
Me: Ok, I'll go speak to the manager.
SC: HURRY! They are very important to my business!
Me: Can I just ask how long ago you left them here?
SC: Hmmm, I don't know...a month, maybe six weeks ago.
Me:

I go out the back and speak to the manager.
Manager: Yeah, I remember all that crap. It had phone numbers, but every time we rang there was no answer, we left voicemails saying we were going to get rid of it if it was not claimed in two weeks, but that was about two months ago. They're long gone.
Me:

Manager: I'll deal with him.
The manager walks out.
Manager: Sorry mate, haven't seen them.
SC: What? What is my business going to do? I need them for my business! There are a lot of important details in there!
Manager: Maybe you left them somewhere else.
SC: Impossible! Where are they? What is my business going to do?
Manager: Well, they're not here.
SC: My business is going to go under and its all your fault!
He storms out.
It took him TWO MONTHS to realise how important they were to his business? And he expected us to hold onto his crap for that long?
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