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  • #1

    0 to SC in 2.5 seconds

    The initial question wasn't sucky in the least, it's what she did immediately following.

    I'm on the floor (literally) stocking the jams/jellies. The section is near the mall entrance, so it's quite noisy over there especially when the espresso bar is operating.

    Woman asks me: "Where is your olive oil?"
    I honestly don't catch all of what she said because she's whispering and never indicated she was asking me for help, so I ask her to repeat the question/speak up.

    SC then crouches down to my level, gets less than an inch from my face (Get Away before I bite you) and starts speaking Slowly. And. Distinctly...even though I know she heard me ask her to repeat the question, she must think I read lips.

    "Where...Is...The...Olive...Oil. Does this store carry olive oil? Do you understand?"
    (that phrase and the tone it was said in is intensely infuriating to me)

    I manage to keep my smartass in check and point her to the wall of oil, then go about my business. J has witnessed this; he's our olive oil guru and said "I'm just gonna stay away from the oil wall for now, you don't ask for help and offend the person in the same breath."

    SC tracks me down not five minutes later and starts complaining about not finding what she wants...specifically, Filipo Berio oil (which btw is owned by a Chinese company). I directed her to Star Market; not happy with that answer, she pounced on J...who told her the exact same thing.
    "I am quite confident that I do exist."
    "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor
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  • #2
    'Berio is perfectly usable and inexpensive oil I suppose, but certainly not something to be intensely loyal to...

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    • #3
      The "Do you understand?" statement by SC is especially infuriating to me as well. I almost flipped a guy off that said that to me. They obviously do not know what my full-time job is. Most people that act like that probably aren't even qualified to get an interview from me at my full-time job, but nonetheless feel justified in treating retail employees that way.

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      • #4
        sirwired -- Perhaps part of DS's point could be that Berio is one of the many, many brands known for selling "olive oil" that's either not actually 100% olive oil (e.g., cut with unrelated types of oils), or selling "premium" types like Extra Virgin that have been cut with lower-quality types, without mentioning those rather important, legally mandated facts on the label.
        "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
        "The difference between an amateur and a master is that the master has failed way more times." - JoCat
        "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
        "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
        "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
        "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
        Acts of Gord – Read it, Learn it, Love it!
        "Our psychic powers only work if the customer has a mind to read." - me

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        • #5
          Quoth sirwired View Post
          'Berio is perfectly usable and inexpensive oil I suppose, but certainly not something to be intensely loyal to...
          Not to mention, the brand has been flagged as one that frequently known for 'forged' extra virgin oil. http://lifehacker.com/the-most-and-l...nds-1460894373
          EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

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          • #6
            Eric's correct. All of our products that aren't small local producers are Italian artisanal producers; the entire production process can be traced from tree to bottle. The oil we sell is by volume more expensive, but most of it isn't considered "cooking" oil per se (one can cook with it if you know what you're doing). We also don't carry any products that the 'regular' grocery store might see as competition.

            Had SC just repeated the question as asked I'd have been able to recommend an oil based on what she was cooking, but...the 'new rich' in that neck of the woods bug the hell out of me sometimes.
            "I am quite confident that I do exist."
            "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

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            • #7
              Ugh, I've used Berio!

              But I prefer this

              Their olive oil is fantastic and their vinegars are amazing.
              When you start at zero, everything's progress.

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              • #8
                Quoth Dreamstalker View Post
                "Where...Is...The...Olive...Oil. Does this store carry olive oil? Do you understand?"

                I manage to keep my smartass in check and point her to the wall of oil, then go about my business.
                Looks like you didn't understand - she asked for the Olive oil, and you pointed her to the wall of oil. While they sound similar, they aren't the same thing.
                Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

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                • #9
                  Quoth sirwired View Post
                  'Berio is perfectly usable and inexpensive oil I suppose, but certainly not something to be intensely loyal to...
                  Not to mention a brand that one can find in most neighborhood grocery stores, including the Litter Box.

                  It's not expensive compared to other brands, but not cheap either. Kinda middle range IIRC.

                  Either way you slice it, she was an idiot trying to make herself look good and ended up smelling worse than the kitty box.
                  Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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                  • #10
                    I consider myself to be an expert in a few subjects. (Olive oil isn't one of them.) The way I learned is through years of practice and research. Much of that research came from talking to people who sold and worked with the substances I was using. *

                    Why anyone would automatically assume that someone who worked in a specialty store and who handled the stock constantly would be too stupid to understand a question about their stock is beyond me.

                    *for example, say I made artistic things out of rope. Rope is much more complicated that it first appears to a casual observer, and as an artist I am much pickier than someone who just wants some hemp rope to recover a scratching post. I am not going to go into a store, walk up to some random clerk and treat them like they are too stupid to understand the concept of rope.

                    While I probably wouldn't ask if they had 4-strand, 7 gauge, sisal rope made in India by left handed snake charmers, but I would ask if they had sisal rope and where it is. If the clerk indicated that they too were rope artists, then and only then would I start talking about left handed snake charmers

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