"You have your opinion and I have mine"--

[bankworking]

I legitimately had my water bill lost in the mail (it eventually arrived... 2 months after the due date). But I have this handy little thing called a budget, and for the quarterly bills, I have this handy little thing called a note on the budget that says X bill come in A, B, C and D months. So, when I did not get the water bill in the appropriate month, I called them, paid over the phone, and had them re-send a copy for my records.

Amazing how easy that was... though I think I did hear a slight groan from the rep over the phone when I mentioned my bill hadn't arrived in the mail yet.

[Food Lady]

though I think I did hear a slight groan from the rep over the phone when I mentioned my bill hadn't arrived in the mail yet.

I do that, but it's frustration on behalf of the customer. My company has more than once not billed people when it was supposed to, ugh.

[Slave to the Phone]

"I didn't get the letter" is the most common excuse we hear at the food stamp office.

Food stamps here must be renewed every 6 months. The system automatically sends a renewal soon notice. People come in yelling that they didn't get their food stamps and their children are starving. When told their case was closed because they didn't renew, they love to scream about how they didn't get the letter.

(Personally, if I needed food stamps to buy food for my starving children, I would make sure that I managed to renew on time. But that's just me.)

[DGoddessChardonnay]

...and with rare exceptions, they stink.

Especially when they let out a silent but deadly fart . . .

Thanks, Penelope.