At the Golden Arches if you order a coffee you get a lid on your cup, regardless of what you say.
Well, I had a SC order a coffee last night and she told me "I'm a grown-up so I don't need a lid on my coffee."
I politely said that policy states that she must have a lid so that she doesn't accidentally spill it.
"I'm an adult, and adults don't spill their drinks."
So, I get put together her coffee and put a lid on it before handing it to her. For an adult she sure did a fine job of acting like a petulant toddler when she started yelling that she didn't want a lid.
I told her again that restaurant policy means she doesn't have any say in the matter and that I'd rather not lose my job over something she sees as so trivial, that accidents can and will happen regardless of how adult somebody thinks they are, and that actions speak louder than words.
The sucktomer took her coffee and left the restaurant in a full-on flounce. All I could do is chuckle as she tripped on something in the parking lot and dropped her coffee. If she hadn't been such a raging bitch I would have been nice enough to give her a free replacement if she'd asked, but, well, such are things sometimes
Well, I had a SC order a coffee last night and she told me "I'm a grown-up so I don't need a lid on my coffee."
I politely said that policy states that she must have a lid so that she doesn't accidentally spill it.
"I'm an adult, and adults don't spill their drinks."
So, I get put together her coffee and put a lid on it before handing it to her. For an adult she sure did a fine job of acting like a petulant toddler when she started yelling that she didn't want a lid.
I told her again that restaurant policy means she doesn't have any say in the matter and that I'd rather not lose my job over something she sees as so trivial, that accidents can and will happen regardless of how adult somebody thinks they are, and that actions speak louder than words.
The sucktomer took her coffee and left the restaurant in a full-on flounce. All I could do is chuckle as she tripped on something in the parking lot and dropped her coffee. If she hadn't been such a raging bitch I would have been nice enough to give her a free replacement if she'd asked, but, well, such are things sometimes

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