Grumpy Lady= GL
Moi=
Quoth Moi "Thank you for calling, how can I help you today?"
GL: "Are you a US based representative?", VERY snarkily.
Moi: "Yes, ma'm!" in the perkiest of tones.
GL: "Well I need to file a dispute!"
Moi: "I will need to transfer you to the dispute department then, please hold!"
*boop* transferred to disputes. In Costa Rica.
Moi=

Quoth Moi "Thank you for calling, how can I help you today?"
GL: "Are you a US based representative?", VERY snarkily.
Moi: "Yes, ma'm!" in the perkiest of tones.
GL: "Well I need to file a dispute!"
Moi: "I will need to transfer you to the dispute department then, please hold!"
*boop* transferred to disputes. In Costa Rica.

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