Hmm, so the customer got internet from us and they are claiming they never used it and called us to cancel it ages ago, although they cannot remember the exact date! No payments ever made, now suspended for payment and they want a refund of ALL charges. Okay, let me take a look!
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Okay, tell the customer they have been averaging 1 TB of data a month and that goes right until the day they were suspended. BZZT, no refund! Thank you for playing.
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Okay, tell the customer they have been averaging 1 TB of data a month and that goes right until the day they were suspended. BZZT, no refund! Thank you for playing.
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