We always ask customers if they have their "points" card when we ring them up.
So here's me, today, to a customer: "Do you have your points card?"
Customer: "I REFUSE TO PARTICIPATE IN ANY WAY WITH THIS PROGRAM."
Me:

Seriously, lady, this is not on the level of storming the Bastille. The Oligarchy is not going to stand you up against a wall because you don't have your points card. A simple "No" would suffice.
Despite my all-caps, she did not raise her voice or shout or anything. It was more a matter of body language and her more-than-slightly pompous pronouncement that I'm trying to capture here.
So here's me, today, to a customer: "Do you have your points card?"
Customer: "I REFUSE TO PARTICIPATE IN ANY WAY WITH THIS PROGRAM."
Me:


Seriously, lady, this is not on the level of storming the Bastille. The Oligarchy is not going to stand you up against a wall because you don't have your points card. A simple "No" would suffice.
Despite my all-caps, she did not raise her voice or shout or anything. It was more a matter of body language and her more-than-slightly pompous pronouncement that I'm trying to capture here.
Comment