Okay we are not allowed to hold anything for anyone at all but sometimes we bend the rules but for no more than i'd say 30 minutes.
So I go behind the register and find a two piece outfit...I ask Co-worker M if it belongs to someone and she said that the customer said she was going to the bank and would be right back to purchase it...Ok no biggie..now keep in mind this is early in the day...well the customer never comes back and the next day I sell the two piece outfit.....Low and behold guess who comes in less than 30 minutes before closing wanting the outfit...yep Mrs. I am going to the bank I will be right back...She walks up and saids i am here to get my outfit...now at first I am confused until she states the description..I say I am sorry but I sold that..She gets this dumbfounded look and saids well i went to the bank but I didn't feel like coming back (couldn't of called) and I can't believe this...she was so angry and seemed as if she would snap..I said I am sorry but you did not speak with me and that was yesterday..My manager was like plus we aren't even supposed to hold itiems....She saids well I am a regular and I can't believe ya'll would do this to me...uh do what hold an itiem for hours when you said you would be right back...but because you didn't feel like coming back I am supposed to be a mind reader...Well she stormed out...Okay I'll be right back is not a day and a half later....
So I go behind the register and find a two piece outfit...I ask Co-worker M if it belongs to someone and she said that the customer said she was going to the bank and would be right back to purchase it...Ok no biggie..now keep in mind this is early in the day...well the customer never comes back and the next day I sell the two piece outfit.....Low and behold guess who comes in less than 30 minutes before closing wanting the outfit...yep Mrs. I am going to the bank I will be right back...She walks up and saids i am here to get my outfit...now at first I am confused until she states the description..I say I am sorry but I sold that..She gets this dumbfounded look and saids well i went to the bank but I didn't feel like coming back (couldn't of called) and I can't believe this...she was so angry and seemed as if she would snap..I said I am sorry but you did not speak with me and that was yesterday..My manager was like plus we aren't even supposed to hold itiems....She saids well I am a regular and I can't believe ya'll would do this to me...uh do what hold an itiem for hours when you said you would be right back...but because you didn't feel like coming back I am supposed to be a mind reader...Well she stormed out...Okay I'll be right back is not a day and a half later....
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