No Reciept, No Exchange.

[Swordsman422]

We just had a guy come in wanting to exchange a puzzle. He had no reciept and usually I'm nice enough to do a recall. The last time the item was sold was ten months ago. So I told him we could not exchange it without the owner's consent, and that he would be in tomorrow.

So, he flips out. "I'm in here all the time. You just lost my business. Is the owner going to be in tomorrow? I'm going to come back and take this up with him. You guys are being ridiculous!"

I'm sorry, my job is worth more than his $12 puzzle. Policy is Policy. Period.

The trouble is, we get enough asshats on Fridays, so I'm guaranteed another one tomorrow. Yay for bonuses.

[Skandranon]

I would've been all, "Haha, you have no receipt. No cookie for you!"

[Broomjockey]

Did it say "3-5 years" on it, and he decided he didn't want to put the time commitment to it anymore?

[Imogene]

and that he would be in tomorrow.
<snip>
Is the owner going to be in tomorrow?

"I do believe the answer to your quest is hidden within the texts of my previous statement."

Who the hell returns a puzzle? Was it open? OMG! It were missing pieces!

[Shabo]

I'm very anal about my puzzles. If I start a puzzle by myself, and ANYONE touches it that I didn't ask to, I'm done. I can not bring myself to touch the puzzle ever again. Even if I tear it apart, and try again, it's no good. I won't even pick it up and put it away half the time.

But I would never try to return it. That's just stupid. You could totally sell it at a yardsale or donate it to charity.