This happened several weeks ago and it still gives pause to my higher brain functions. This guy calls in wanting to know why he isn't getting a football game on his high-definition sports channel. All he's getting is a poker game.
Now most people don't realize that in order to get HD quality, the program they're watching had to be recorded & broadcast using HD format. The football game in question wasn't recorded in HD. Totally outside our control, not that anyone lets that little detail get in the way of a frivilous tirade.
But that wasn't this guys problem. He understood (at least I *think*) that the game wasn't in HD. Here's the convo, best as I can recall:
Me - Sir the game isn't shown on the HD network because it wasn't recorded in HD. But if you look on the standard-def network, the game is there.
SC - That's not the point! I paid good money for the high-definition stations, so I should get the game on that station!
(WTF??? Apparently he was mad because he wasn't getting the EXACT SAME PROGRAM broadcast on two different channels!)
Me - Sir even if we did broadcast the game on the HD network, you'd still get the same picture quality as the SD station.
He didn't believe me, accused me of shelling company BS. Takes one to know one pal... Eventually he gave in and hung up. Of course if we had shown the same program repeated then we'd get idiots complaining we have too much repeated programming. There's just no winning is there
Now most people don't realize that in order to get HD quality, the program they're watching had to be recorded & broadcast using HD format. The football game in question wasn't recorded in HD. Totally outside our control, not that anyone lets that little detail get in the way of a frivilous tirade.
But that wasn't this guys problem. He understood (at least I *think*) that the game wasn't in HD. Here's the convo, best as I can recall:
Me - Sir the game isn't shown on the HD network because it wasn't recorded in HD. But if you look on the standard-def network, the game is there.
SC - That's not the point! I paid good money for the high-definition stations, so I should get the game on that station!
(WTF??? Apparently he was mad because he wasn't getting the EXACT SAME PROGRAM broadcast on two different channels!)
Me - Sir even if we did broadcast the game on the HD network, you'd still get the same picture quality as the SD station.
He didn't believe me, accused me of shelling company BS. Takes one to know one pal... Eventually he gave in and hung up. Of course if we had shown the same program repeated then we'd get idiots complaining we have too much repeated programming. There's just no winning is there

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