By rights, I might have gotten fired for this one if the Boss had been listening. It's just that I can only be helpful and polite in the face of rudeness for a short while and then I might say something that I really mean.
LG: I just got off the interstate and I can't find the Service Inn.
SM: I can help you with that. When you left the interstate, did you see our sign?
LG: I didn't see any signs.
SM: Did you get on Main Street going north or going south?
LG: I am at the intersection of Main and Joyce.
SM: We're four miles south of that intersection.
LG: What way is that?
SM: South.
LG: I don't know what way that is.
SM: Which way are you going now?
LG: Is it a right turn or a left turn?
SM: I don't know which way you are pointed now. The Service Inn is four miles south of the intersection of Main and Joyce.
LG: But should I turn left or right on Main?
SM: Do you see the Wal-Mart at the corner of Main and Joyce?
LG: Yes.
SM: The Wal-Mart is at the southwest side of the intersection. That should orient you.
LG: So are you to the left or the right?
SM: We're to the south.
LG: You're not being helpful. Is there anybody else I can talk to who knows what they're doing?
ZAP. This just escalated in emotional intensity. I know it sucks to be lost but I'm helpful and polite because I want to be, not because I have to be.
SM: There's nobody else here. All you have to do is go south for four miles.
LG: I want to talk to your manager.
SM: Do you see a gas station there?
LG: Yes.
SM: Maybe you could stop and ask them which way is south.
LG: I'm not going to do that!
SM: Since I don't know what direction you are traveling in, I cannot give you directions relative to your position. I can only give you absolute directions based on your position.
LG: Isn't there anybody I can talk to who's not an idiot?
SM: .....
SM: Do you see the Wal-Mart at the junction of Main and Joyce?
LG: Yes.
SM: I want you to go in and BUY A COMPASS!
LG: Are you giving me an attitude now?
SM: I am trying to give you directions. I've suggested two ways that you could get yourself un-lost. If you don't do anything I can't help you.
LG: *click*
I was actually rather hoping that the guy would show up for round 2, but it seems he decided to make himself another hotel's problem that evening.
LG: I just got off the interstate and I can't find the Service Inn.
SM: I can help you with that. When you left the interstate, did you see our sign?
LG: I didn't see any signs.
SM: Did you get on Main Street going north or going south?
LG: I am at the intersection of Main and Joyce.
SM: We're four miles south of that intersection.
LG: What way is that?
SM: South.
LG: I don't know what way that is.
SM: Which way are you going now?
LG: Is it a right turn or a left turn?
SM: I don't know which way you are pointed now. The Service Inn is four miles south of the intersection of Main and Joyce.
LG: But should I turn left or right on Main?
SM: Do you see the Wal-Mart at the corner of Main and Joyce?
LG: Yes.
SM: The Wal-Mart is at the southwest side of the intersection. That should orient you.
LG: So are you to the left or the right?
SM: We're to the south.
LG: You're not being helpful. Is there anybody else I can talk to who knows what they're doing?
ZAP. This just escalated in emotional intensity. I know it sucks to be lost but I'm helpful and polite because I want to be, not because I have to be.
SM: There's nobody else here. All you have to do is go south for four miles.
LG: I want to talk to your manager.
SM: Do you see a gas station there?
LG: Yes.
SM: Maybe you could stop and ask them which way is south.
LG: I'm not going to do that!
SM: Since I don't know what direction you are traveling in, I cannot give you directions relative to your position. I can only give you absolute directions based on your position.
LG: Isn't there anybody I can talk to who's not an idiot?
SM: .....
SM: Do you see the Wal-Mart at the junction of Main and Joyce?
LG: Yes.
SM: I want you to go in and BUY A COMPASS!
LG: Are you giving me an attitude now?
SM: I am trying to give you directions. I've suggested two ways that you could get yourself un-lost. If you don't do anything I can't help you.
LG: *click*
I was actually rather hoping that the guy would show up for round 2, but it seems he decided to make himself another hotel's problem that evening.
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