Had a guy come in today who can only be classified as a
Idiot. 
He asked me for a "Plantronics Communicator." Remember this.
Me: I don't have that, unfortunately.
SC: Will you check?
*sigh* You know, I only work here. And this is MY department (not like he was asking me about furntiture or something). I think I know what I do and do not have here.
Me: OK *hops on staples.com*
SC: I already know it's online!
Me: Yes, but I need a SKU to be able to check.
SC: Well I know you have it. I checked online and it said you have it!
Me: Sir, our website doesn't list in-store availability of items.
SC *very annoyed*: I know how to use the web, you know!!! Look under "Plantronics Communicator."
As expected, nothing.
SC: I know it's there! Look under just "Plantronics." Your webiste SAID you had it in stock!
Me: Well like I said sir, our site doens't list in store availability.
SC: Is this the same site?
Me: Pardon?
SC: You're on the same site that I get at home?
Me: Yes sir. I am on staples.com. Like I said, it doesn't list in-store availability.
And again, still no luck.
SC: Check "Communicator"
Me: Fine.
SC: There! That's it! *points*
Me: This here? *pointing*
SC: YES! Where is that?
He was pointing out a POLYCOM Communicator.
*checks inventory*
Me: That item is online only.
SC: Are you sure?
*switches to Region view; no listings at all for that anywhere; F I status; swivels screen around*
Me: This is availability for almsot all of New England. No store has it. Online only, sir.
*SC walks away without thanking me for my wasted time*


He asked me for a "Plantronics Communicator." Remember this.
Me: I don't have that, unfortunately.
SC: Will you check?
*sigh* You know, I only work here. And this is MY department (not like he was asking me about furntiture or something). I think I know what I do and do not have here.
Me: OK *hops on staples.com*
SC: I already know it's online!
Me: Yes, but I need a SKU to be able to check.
SC: Well I know you have it. I checked online and it said you have it!
Me: Sir, our website doesn't list in-store availability of items.
SC *very annoyed*: I know how to use the web, you know!!! Look under "Plantronics Communicator."
As expected, nothing.
SC: I know it's there! Look under just "Plantronics." Your webiste SAID you had it in stock!
Me: Well like I said sir, our site doens't list in store availability.
SC: Is this the same site?
Me: Pardon?
SC: You're on the same site that I get at home?
Me: Yes sir. I am on staples.com. Like I said, it doesn't list in-store availability.
And again, still no luck.
SC: Check "Communicator"
Me: Fine.
SC: There! That's it! *points*
Me: This here? *pointing*
SC: YES! Where is that?
He was pointing out a POLYCOM Communicator.

*checks inventory*
Me: That item is online only.
SC: Are you sure?
*switches to Region view; no listings at all for that anywhere; F I status; swivels screen around*
Me: This is availability for almsot all of New England. No store has it. Online only, sir.
*SC walks away without thanking me for my wasted time*

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