This happened yesterday, a man brought back a pack of lasange sheets, i opened them up and the sheets were completley black inside, i'm wondering what the hell he'd done to it when he says to me. "They didn't turn out like the picture on the packet, i want a refund" This genious thought the lasagne was a ready meal and he stuck the box into the microwave to cook it.
I was alittle speechless for a second, and then had to explain that i couldn't do the refund unless the product was faulty or it was a mistake we made, not because you can't read the instructions on the back of the pack.
A couple of things that would have made it clear it was not a frozen meal.
1 It wasn't frozen.
2 It was alot lighter than a frozen meal
I don't know about you but but before i nuke a frozen meal i take it out of the pack first and stab it a few times with a fork, this guy didn't even take it out of the box, just threw the whole thing in the microwave
He also tried to refund some other item which more than half of them were from another supermarket.
Nice try buddy. got a good laugh out of it though

I was alittle speechless for a second, and then had to explain that i couldn't do the refund unless the product was faulty or it was a mistake we made, not because you can't read the instructions on the back of the pack.
A couple of things that would have made it clear it was not a frozen meal.
1 It wasn't frozen.
2 It was alot lighter than a frozen meal
I don't know about you but but before i nuke a frozen meal i take it out of the pack first and stab it a few times with a fork, this guy didn't even take it out of the box, just threw the whole thing in the microwave

He also tried to refund some other item which more than half of them were from another supermarket.
Nice try buddy. got a good laugh out of it though
Comment