A few fun notes posted on customer accounts

[Phone Jockey]

Note on account: Customer didn’t like when tech called earlier because she was in the bathroom at the time.

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Note on account: Customer claims tech would not listen to her. Claims tech left her home when her neighbor came & asked her for some beer. Tech left her house, purchased beer, & returned to neighbor’s house.

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Note on account: Customer is furious that his services were “rearranged” by the previous tech. The tech told him that his computer keeps going out because the last tech moved everything around. Apparently, the tech told Mr. Thomas that whoever installed his internet didn’t know what they were doing. The tech then berated him for allowing someone else to set up his computer. Mr. Thomas is VERY upset about this & wants someone to come to his home tomorrow & does not want the tech to bad-mouth him.

[Mango]

Along the same lines, here's a few transcripts from chat-based technical support. Some of them are funnier if you know the technology, but most should be good regardless.

<Kudzu_Kid> Thanks Jennifer, I think I got the gist of it! Refreshed the page by accident and the fecal material hit the ventilating device...

<ron> Do you have access to [Domain Registration Company]?
<Support> to do... ?
<Support> i mean, yes, but wether im going to admit it or not depends on what you want
<ron> I have 39 domains I need pushed to my account
<Support> ACK

<sdfg> my site is down
<sdfg> who can help
<sdfg> please
<sdfg> hurry
<sdfg> now
<sdfg> oh
<sdfg> wait
<sdfg> nm
<sdfg> its my fault
<sdfg> oops
<sdfg> bye

<Support> dws:
*** Signoff: dws (User Exit (EOF))
<Support> be sure to...
<Support> log out before i finish...

(This, fortunately, was in private chat)
<Mango> How long has [customer] been online?
<Support> here, want some teeth? freshly pulled!

<preSalesSteve> canadian? no wonder u r helpful
<preSalesSteve> im in New York City
* Mango bites his tongue

<jaypee> I am not a customer (at least not yet), and I'm not used to starting out a potential sales relationship via chat or email <g>
<jaypee> I may have met my wife, chatting...but not my server provider (at least not yet)

<bikegrrl> It is taking forever to open the /public_html directory, much less upload anything to it. I have never had this problem before.
<Mango> If you spend more than 5 minutes logged in without activity, the server will kick you off. You could try closing the software and connecting again.
*** Signoff: bikegrrl (User Exit (EOF))
<Mango> Not THIS software. Your FTP software!

<Support> kevin, no, who ever has access to the billing <censored> has to add it
<Support> huh, I did spell the word incorrectly, but it was closer to account than anything else