Why Me?

[ThePhoneGoddess]

What is it about me that says "Yes, I want too much information?"


Me: These charges were to put minutes on a prepaid cell phone. Do you own a prepaid cell phone?

Weirdo on Phone: No, I don't. Hey, can I ask you a personal question?

Me: Um, all right, if you want.

WOP: Do you know anything about penile erectile disfunction?

Me: No, I don't.

WOP: Well I wonder what I should do about it.

Me: Talk to your doctor. Did you want any more information on these charges on your credit card sir?

WOP: Well, it just, you know, it causes problems between me and mywife.

Me: Talk to your doctor, sir. I will not discuss this with you.

WOP: But---

Me: Ok, sir, I am disconnecting this call now. Have a nice morning.




I mean seriously, are you trying to be funny? Or are you really that clueless, that you'd discuss this with a perfect stranger over the phone?

[auntiem]

"Can I ask you a personal question?" never ends well.
Depending on what you can get away with try "no, I can't give out or discuss personal information" or "no you may not ask me a personal question this is a buisness call" or "If you want me to answer a personal question please hang up and dial 900-xxx-xxxx".

[Kyree]

Whenever someone tries to do something like that, I just tell them I'm sorry, I don't discuss personal information with customers.

[HawaiianShirts]

That might have been an extremely weak attempt at a prank. And if it wasn't, he's probably just like so many other callers who seem to think that CSRs know everything there is to know about everything (except how to "get a real job"), including erectile dysfunction, government conspiracies, corporate policies, insider trading secrets, recipes, and the phone number for every person or organization in the world.

When a customer wants to ask me a personal question, I tell them: "You can ask me whatever questions you want. I am under no obligation to answer them."

[ThePhoneGoddess]

When a customer wants to ask me a personal question, I tell them: "You can ask me whatever questions you want. I am under no obligation to answer them."

Ooooh, I like that. I will start using it. Thanks!

[Boozy]

Just a lame attempt to get some free dirty talk from a female voice.

The jackass has to pay those 900 number fees like all the other perverts.

[BookstoreEscapee]

When a customer wants to ask me a personal question, I tell them: "You can ask me whatever questions you want. I am under no obligation to answer them."

I like to say simply, "You can ask..."

[karma_gypsy]

WOP: Do you know anything about penile erectile disfunction?

Maybe he was trying to get you to say it . . . in weird heebie-jeebie kind of way . . .

[CrazedClerk]

Not just you honey, if I remember right Gravedigger had a caller tell him she was running late for a pap smear appointment

[Imogene]

"You can ask away, that doesn't mean I'll respond, or that I'll know the best course of action, or whatever you're looking for. And rest assured, if I do know the answer, you will be paying handsomely out the ass for it."

[mattm04]

I had a husband and wife once ask me if I was married. I am not, but I responded "Sir, that is a personal question, and i do not have to respond to that." He qoes "you can tell me, I won't tell anyone." He keeps prying, so I reach for the phone, hit page and say "<insert GM name> please dial 125, <insert Gm name> 125." He ran of really quickly after that. This wasn't the first time he has done this to a employee and I found out the GM had filled out Incident Reports on this guy before. Supposedly he was banned since he hasn't been seen since.

[DGoddessChardonnay]

Not just you honey, if I remember right Gravedigger had a caller tell him she was running late for a pap smear appointment

Oh, you mean Gravekeeper. It definitely sounds as if his callers are on the loose this week.

I sometimes don't know which is worse . . the TMI folks or the ones who have to give you their life story beginning with "Back when dinosaurs ruled the earth . . ."

[IHateStupidCustomers]

Try working at Victoria's Secret. I worked in the call center for their catalogue. We used to get all kinds of perverts that called in.
Me: "Hello, welcome to Victoria's Secret, this is Sarah, how can I help you?"
Perv: "Heh - heh - what color panties are you wearing?"
Me:*sigh* "We don't answer personal questions, sir, would you like to place an order?"
Perv: "I'd like to know what kind of panties you got on."
Me: "Sir, I can help you with an order, otherwise I will have to disconnect the call."
Perv: "Heh, heh - "
Click.

The worst one was one day I had this lady. YES A LADY. (all the pervs I ever got except this one were guys, understandably) She was calling in, asking about the different panties we have. We have a bunch of different collections, and they are all a little different, so I was explaining the differences. Doing that is always a little annoying, but I can understand wanting to know what the differences are. So, I was talking to her for probably half and hour, and then the conversation turns to "what collection to you like?" Which in some instances, I will not answer because guys are just being pigs, but this was a woman, and I could see wanting to know someone else's opinion. So we talk some more about more specific styles and then the conversation takes a turn for pervertedness. She asks me what color panties I had on. I choked. I was like "uh...uh...pink." (I couldn't make myself not answer because my brain didn't want to to think this lady was being a pervert) and then she hung up! OHMYGOD! After that I was scheduled for my lunch break, so I had stopped my incoming calls. I just sat there for like five minutes with my mouth open and then walked to the lunch room like a zombie. I couldn't believe it!