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Okay, this story is the reason I decided to stop lurking and start posting again. It's actually taken me 2 days to calm down from what happened and not go out hunting for the people involved in this story. So let me continue...
In my spare time I volunteer in a charity shop. It's not bad, everyone who works there is my age and we all get on. Besides second hand items, we also sell brand new goods that are donated by several high street chain stores. Nothing is barcoded in our store (despite us having a nice scanner but that's management for you) so prices have to be manually typed into the till. Anyway, new goods have a tag that clearly states the price but also has a 4 digit code that we type in. Obviously it's a stock control thing and head office can see what's selling well and what's not.
Anyway, it's a Saturday afternoon and I have about 45 minutes left until I can go home, put my feet up and zone out. In comes Idiot Woman. She selects a beautiful tea set made by Whittards. Everything is priced individually - cups were about £2.99 eac, the teapot £4.99... you get the idea. So she piles it all on to the counter and I start typing in the 4 digit codes. I finish and hit the total button - £21.
IW: Awwwww, I've only got £15. Can you do a discount?
Me:
Excuse me?
IW: Can you do a discount. I know you do it for other people.
Me: I can only give a discount on second hand items if they're slightly damaged. These are new items.
IW: I know but I've only got £15 and I reeeeaaaaallllllyyyyyy want them.
Me*sigh* Okay, I'll see what you can get for £15.
I find my trusty calculator and it turns out she can have 4 cups, the teapot and the cake stand (there were also 2 more cups and a sugar bowl in the set).
IW: But I want it alllllll.
Then, she calls her husband (now known as Idiot Husband) in, a big mean looking bruiser of a man.
IH: Can't you do a discount?
Me: I'm sorry but I've explained it to your wife that I cant give a discount on new goods.
IH: We shop here all the time. The manager knows us.
Me: *think it don't say it, think it don't say it...* Not on my shifts you don't and I've been in solidly for the last 4 weeks.
Me: I can't give a discount I'm sorry.
The kicker? The husband then reaches into his pocket and pulls of a MASSIVE WAD of £10 and £20 notes.
He pays, I duly wrap everything (with IW standing there with her jaw on the floor, looking moronic) and they leave. I go out to the office where the manager is howling with laughter. Turns out she heard his comment about "knowing the manager". He does know her but not in a good way. She used to work in one of the department stores in the city and he used to pester her for discount on sale items then. Turns out my suspicions were right, they'd never stepped into the shop before that day. And just for the record, the couple were also dressed in designer clothes and dripping in gold jewellery.
Out of curiosity, I had a nose around eBay for that particular tea set. The tea pot alone was going for upwards of £25 so they got a bargain.
Right, I'm off to go and calm down again.
In my spare time I volunteer in a charity shop. It's not bad, everyone who works there is my age and we all get on. Besides second hand items, we also sell brand new goods that are donated by several high street chain stores. Nothing is barcoded in our store (despite us having a nice scanner but that's management for you) so prices have to be manually typed into the till. Anyway, new goods have a tag that clearly states the price but also has a 4 digit code that we type in. Obviously it's a stock control thing and head office can see what's selling well and what's not.
Anyway, it's a Saturday afternoon and I have about 45 minutes left until I can go home, put my feet up and zone out. In comes Idiot Woman. She selects a beautiful tea set made by Whittards. Everything is priced individually - cups were about £2.99 eac, the teapot £4.99... you get the idea. So she piles it all on to the counter and I start typing in the 4 digit codes. I finish and hit the total button - £21.
IW: Awwwww, I've only got £15. Can you do a discount?
Me:
Excuse me?IW: Can you do a discount. I know you do it for other people.
Me: I can only give a discount on second hand items if they're slightly damaged. These are new items.
IW: I know but I've only got £15 and I reeeeaaaaallllllyyyyyy want them.
Me*sigh* Okay, I'll see what you can get for £15.
I find my trusty calculator and it turns out she can have 4 cups, the teapot and the cake stand (there were also 2 more cups and a sugar bowl in the set).
IW: But I want it alllllll.
Then, she calls her husband (now known as Idiot Husband) in, a big mean looking bruiser of a man.
IH: Can't you do a discount?
Me: I'm sorry but I've explained it to your wife that I cant give a discount on new goods.
IH: We shop here all the time. The manager knows us.
Me: *think it don't say it, think it don't say it...* Not on my shifts you don't and I've been in solidly for the last 4 weeks.
Me: I can't give a discount I'm sorry.
The kicker? The husband then reaches into his pocket and pulls of a MASSIVE WAD of £10 and £20 notes.
He pays, I duly wrap everything (with IW standing there with her jaw on the floor, looking moronic) and they leave. I go out to the office where the manager is howling with laughter. Turns out she heard his comment about "knowing the manager". He does know her but not in a good way. She used to work in one of the department stores in the city and he used to pester her for discount on sale items then. Turns out my suspicions were right, they'd never stepped into the shop before that day. And just for the record, the couple were also dressed in designer clothes and dripping in gold jewellery.Out of curiosity, I had a nose around eBay for that particular tea set. The tea pot alone was going for upwards of £25 so they got a bargain.
Right, I'm off to go and calm down again.
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