On Saturday night I was manning the box office and for a short period I was left on my own just as it started to get busy. My coworker was on his break and the sup who was covering was called away.
So there is queue, because I'm on my own and we have a voucher thing going on which the customers fail to fill in before they arrive so it slows everything down.
At this point I get a questioning customer:
QC: "What rating is 1408? Is it suitable for him?" Points to his son.
Me: "It's a 15. Is he 15?
QC: "What's it about?"
Me: starting to get antsy, lookining at the queue "It's about a guy who stays in a haunted hotel room."
QC: "What's Disturbia about?"
I reach up to the counter, get a leaflet with details of the films. Hand it to him.
Me: "This tells you about all of the films. If you could just stand to one side while you decide so I can serve all of these people. Because I'm the only one serving."
QC: "I've read that. It doesn't tell me anything."
Me: ...
QC: "Why are you the only one serving?"
Me:
QC: "We'll go for 1408."
Me: thinking "At LAST!"
So there is queue, because I'm on my own and we have a voucher thing going on which the customers fail to fill in before they arrive so it slows everything down.
At this point I get a questioning customer:
QC: "What rating is 1408? Is it suitable for him?" Points to his son.
Me: "It's a 15. Is he 15?
QC: "What's it about?"
Me: starting to get antsy, lookining at the queue "It's about a guy who stays in a haunted hotel room."
QC: "What's Disturbia about?"
I reach up to the counter, get a leaflet with details of the films. Hand it to him.
Me: "This tells you about all of the films. If you could just stand to one side while you decide so I can serve all of these people. Because I'm the only one serving."
QC: "I've read that. It doesn't tell me anything."
Me: ...
QC: "Why are you the only one serving?"
Me:

QC: "We'll go for 1408."
Me: thinking "At LAST!"
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