Before I left home early the other day due to illness I got a call from a customer wanting to know where her credit was. I looked all over the account and found nothing to show she was to get one. Nothing to major to find out what is going on. The customer tells me her daughter moved out of the coverage area and had to get new services with another company. Then tells me the sales office told her not to pay the billing because she was to get a credit(no note from office on this one) since she cancelled mid cycle and we charge in advance. I explained to her that we do not prorate the billing as a rule so that way in case she had used up her min she would not be charged for overage. The customer starts going off on me on how unfair this was and it was just not the Christian thing to do.
People really need to watch who they are talking to because all I kept thinking was don't say it don't say your Pagan, it will only bring on an arguement. After 5 minutes of this she decides to hang up saying that she would did not approve of this and we should have done the right and Christian thing by crediting her. What I really wanted to say at this point was "Ma'am don't you know corporations are run by Satanists? Why do you think we make so much money?" Now where did I put the deal about the customer having an affair.

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