could someone de-magnetise me please?
Had a right jerk who I think was a scammer to start with, who was very agressive and made me feel shaky and like crying. ANd my normally great manager undermined me.
He claimed he bought an expensive diet supplement a few days ago, but hadn't been given the receipt. He wanted another copy of the receipt printed off.
I explained we can't do that, as we don't keep records of past trasactions on file like that (and I doubt anyone does) and to do get a receipt for him, I'd have to put it throught the till again, and then my till would be down. Five minutes of this, with interjections from colleagues about how I REALLY CANNOT DO THIS. There is no way.
At the point he asks 'can't or won't' I go to get my manager.
Who promptly undermines me by putting it through and refunding the amount back to the store.
Whats the betting he just picked it up off the shelf and will be bck in two days for a refund?
Tofu
Apparently Tofu was vitally important to this womans life. She spent the entire transaction complainign about how she couldn't get her favourite, most easily digested tofu anywhere in a high pitched, lous voice with an almost! audible! exclamation! point! after! each! word!. After a while her frustration over the shortage of Cauldron Original tofu (one of the blandest in my proffessional AND personal opinion) becomes so great all she can do is make squeaky highpitched random noises at me.
And that was only my first two hours of a nearly eight hour shift.
Edit: Magnet, Doh.
Had a right jerk who I think was a scammer to start with, who was very agressive and made me feel shaky and like crying. ANd my normally great manager undermined me.
He claimed he bought an expensive diet supplement a few days ago, but hadn't been given the receipt. He wanted another copy of the receipt printed off.
I explained we can't do that, as we don't keep records of past trasactions on file like that (and I doubt anyone does) and to do get a receipt for him, I'd have to put it throught the till again, and then my till would be down. Five minutes of this, with interjections from colleagues about how I REALLY CANNOT DO THIS. There is no way.
At the point he asks 'can't or won't' I go to get my manager.
Who promptly undermines me by putting it through and refunding the amount back to the store.
Whats the betting he just picked it up off the shelf and will be bck in two days for a refund?
Tofu
Apparently Tofu was vitally important to this womans life. She spent the entire transaction complainign about how she couldn't get her favourite, most easily digested tofu anywhere in a high pitched, lous voice with an almost! audible! exclamation! point! after! each! word!. After a while her frustration over the shortage of Cauldron Original tofu (one of the blandest in my proffessional AND personal opinion) becomes so great all she can do is make squeaky highpitched random noises at me.
And that was only my first two hours of a nearly eight hour shift.
Edit: Magnet, Doh.
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