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Quoth BookstoreEscapee
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good point...it was only a small part, anyway 
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Take that part "out back" and put it out of its misery!
I know nothing and I can prove it!
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all right, little ethical part, sorry to do this to you...<sigh>Quoth Jadedcarguy View PostTake that part "out back" and put it out of its misery!
I don't go in for ancient wisdom
I don't believe just 'cause ideas are tenacious
It means that they're worthy - Tim Minchin, "White Wine in the Sun"Comment
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I don't have an attitude problem. You have a perception problem.
My LiveJournal
A page we can all agree with!Comment
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It kind of makes me think of a lyric you'd expect in one of Beck's song.The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager
Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family GuyComment
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The customer wanted it fast, and wanted it done properly. That never comes cheap.Quoth BookstoreEscapee View PostSeshat's self-help guide:
1. Would you rather be right, or get the result you want?
2. If you're consistently getting results you don't want, change what you do.
3. Deal with the situation you have now, however it occurred.
4. Accept the consequences of your decisions.
"All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.Comment
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What problem?
The price of the product is being set to match the support costs. At the computer store, a full audit showed some customers cost more to support for the same product than others.Quoth BookstoreEscapee View PostWhile a part of me questions the "ethicalness" of this practice...the rest of me says
Good customers return items within the warranty period if a problem occurs then. That way the dealer gets parts&labour back from the manufacturer (first year), or at-least parts (years two & three).
Bad customers bring a product outside the warrenty periods but demand free repairs, claiming it failed inside the warranty period.
Good customers need to be shown a solution to a problem once.
Bad customers need the same solution explain every other week.
Good customers pay for what they get on time.
Bad customers try to scam extras and are late with their payments.
BAD CUSTOMERS COST MORE TO HAVE AS CUSTOMERS!Comment
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Now THAT'S a quote! 
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