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For those who do not recall, I work at Kroger. I had no less than 4 SCs on 4th of July. Lemme detail them all here for you.
1st SC:
My shift was from 4-11. I came in around 3:50, just, well, because, I happened to leave a little too early lol So I come in and walk by the service desk, where there's a small line forming. This couple near the back of the line asks me "Excuse me, do you work here?" I replied with the standard, "Sorry, I'm not on the clock." As I was walking away I hear the woman ask him "What did he say?" and the man actually said the following to her:
"He said he wasn't on the clock, that lazy jerk!"
Errr, what the freakin crap? Yes sir, I'm so sorry I didn't take time out of my personal life to help you with your problem. Would you like to come over for dinner so we can discuss it more? Moron
2nd SC:
Woman standing in line with her cart, complaining about the person in front of her not moving her basket forward til the very end of the order, causing more time to load the cart up. And this woman was complaining LOUDLY and angrily too. She was all "GOD, some people are so INCONSIDERATE! SHE CAN'T JUST PUSH HER CART UP AND SAVE US ALL TIME?!" Like, a real tantrum here. Now here's the kicker...she finishes unloading her cart...and...wait for it...wait for it...
SHE DOESN'T PUSH THE CART UP! How can yo usit there and complain about someone not doing something and then you not do it yourself?!
Her response at the end of the order? "Oh, sorry *pushes cart up*"
3rd SC:
Probably the worst one all day. I don't know the details of what she did at the service desk, but apparently it had something to do with writing a check for something or other over the limit of what we could take checks for, you know, for money back and stuff? Well, she was pulling out the old "Food Lion would do it!" card, which makes me question why she wasn't at Food Lion. So I have to help her out to the car with her order (she was an elderly woman). It wasn't much, just a 24 pakc of water and a few 12 packs of soda. Should be no problem, push the cart out, load it up, done. Back in 2 minutes.
No. God no. That woulda been too easy.
25 minutes. 25 minutes to unload a few things of soda and water into her car. You know why? She had the trunk loaded with all this crap that it oculdn't be set on, and we had to arrange it exactly right because, God forbid it goes in her back seat. It was horrible. Finally we managed to BARELY get everything into the trunk and I go back inside. Which brings me too...
4th SC:
Some elderly guy was trying to return a package of lettuce. IT was 9:15, the service desk closes at 9. The cashier tells him this, but the SC insists on returning it, because he got the wrong kind. The cashier tells him he can do an even exchange if they're the same price, but if they are different in price at all, it can't be done. The man then again repeats his request to return the lettuce. The cashier, again, repeats the only thing that can be done. The man inquires if the exchange can be done if the prices are close.
The cashier...AGAIN...explains that if the prices are different at all, the exchange can't be done. Finally the man just gives up and goes to find it to see if they're the same price.
All in all, a pretty horrible day, work-wise anyways. I've had worse SCs than that, but never all of them at one time. They're mobilizing the attack force! They're beginning to attack in droves! Quick, everyone, hide under the registers, there will be no escape!
1st SC:
My shift was from 4-11. I came in around 3:50, just, well, because, I happened to leave a little too early lol So I come in and walk by the service desk, where there's a small line forming. This couple near the back of the line asks me "Excuse me, do you work here?" I replied with the standard, "Sorry, I'm not on the clock." As I was walking away I hear the woman ask him "What did he say?" and the man actually said the following to her:
"He said he wasn't on the clock, that lazy jerk!"
Errr, what the freakin crap? Yes sir, I'm so sorry I didn't take time out of my personal life to help you with your problem. Would you like to come over for dinner so we can discuss it more? Moron
2nd SC:
Woman standing in line with her cart, complaining about the person in front of her not moving her basket forward til the very end of the order, causing more time to load the cart up. And this woman was complaining LOUDLY and angrily too. She was all "GOD, some people are so INCONSIDERATE! SHE CAN'T JUST PUSH HER CART UP AND SAVE US ALL TIME?!" Like, a real tantrum here. Now here's the kicker...she finishes unloading her cart...and...wait for it...wait for it...
SHE DOESN'T PUSH THE CART UP! How can yo usit there and complain about someone not doing something and then you not do it yourself?!
Her response at the end of the order? "Oh, sorry *pushes cart up*"
3rd SC:
Probably the worst one all day. I don't know the details of what she did at the service desk, but apparently it had something to do with writing a check for something or other over the limit of what we could take checks for, you know, for money back and stuff? Well, she was pulling out the old "Food Lion would do it!" card, which makes me question why she wasn't at Food Lion. So I have to help her out to the car with her order (she was an elderly woman). It wasn't much, just a 24 pakc of water and a few 12 packs of soda. Should be no problem, push the cart out, load it up, done. Back in 2 minutes.
No. God no. That woulda been too easy.
25 minutes. 25 minutes to unload a few things of soda and water into her car. You know why? She had the trunk loaded with all this crap that it oculdn't be set on, and we had to arrange it exactly right because, God forbid it goes in her back seat. It was horrible. Finally we managed to BARELY get everything into the trunk and I go back inside. Which brings me too...
4th SC:
Some elderly guy was trying to return a package of lettuce. IT was 9:15, the service desk closes at 9. The cashier tells him this, but the SC insists on returning it, because he got the wrong kind. The cashier tells him he can do an even exchange if they're the same price, but if they are different in price at all, it can't be done. The man then again repeats his request to return the lettuce. The cashier, again, repeats the only thing that can be done. The man inquires if the exchange can be done if the prices are close.
The cashier...AGAIN...explains that if the prices are different at all, the exchange can't be done. Finally the man just gives up and goes to find it to see if they're the same price.All in all, a pretty horrible day, work-wise anyways. I've had worse SCs than that, but never all of them at one time. They're mobilizing the attack force! They're beginning to attack in droves! Quick, everyone, hide under the registers, there will be no escape!
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