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This actually happened last week, but I've just now had time to post it.
First, I should let you know a bit of background. I have a very odd sized foot, it is small a narrow. Basically, almost none of the shoes in my store will fit me properly, and I usually end up wearing boots because I know I won't walk out of the heel. This fact will be important later in my story.
So, early last weekend I had a woman come into my store and begin looking at our clearence section. I went up to help her, and the following conversation took place:
SC: sucky customer
Me: obviously
L: manager
SC: I bought a pair of your shoes a couple of years ago, and they were the really comfortable. I want another pair, but I REFUSE to pay full price for them.
Me: (already knowing this will not go well.) Alright I'll see what I can do. What exactly are you looking for?
SC: A low heel, basic black dress shoe that I can wear to a wedding next week. It has to be a closed shoe, and really comfy. I am a size, (insert really common size that I have almost no clearence shoes in).
I go into the back and begin looking, somehow I manage to find two pairs that fit this description. Neither of which she likes because they are not pretty enough.
SC: (holding a regular price shoe): I will pay full price for this one if you can tell me it is the most comfortable shoe ever.
I pride myself on not lying to the customer to make a sale. The particular shoe she had was not one I had ever had anyone try on, and because, like most shoes, it doesn't fit me, I could not tell her how comfy it was. Also because everyone has different types of feet, I always recommend they try it on anyway.
Me: I cannot tell you that, (go into speech about how I've never had it on anyone, and it doesn't fit me.) Also, everybody is different, and what one finds comfortable, someone else doesn't. Why don't you sit down, I'll get your size, and you can try it and see if you find it comfortable.
SC: LOOK, I DON'T HAVE TIME FOR THIS! All I wanted was for you to tell me it was the most comfortable shoe I'll ever buy. OBVIOUSLY YOU CANNOT DO THIS. I WILL NOT BUY IT.
She then slams the shoe back on the shelf and storms out. Me and my manager L is just staring in disbelief.
L: What was her problem?
Me: I don't know.
L: You know that wasn't your fault. You just got yelled at for telling the truth.
Me: Ya I know. Maybe next I should try lying.
We both had a good laugh about this one. Although L is still not quite sure what to make of her.
First, I should let you know a bit of background. I have a very odd sized foot, it is small a narrow. Basically, almost none of the shoes in my store will fit me properly, and I usually end up wearing boots because I know I won't walk out of the heel. This fact will be important later in my story.
So, early last weekend I had a woman come into my store and begin looking at our clearence section. I went up to help her, and the following conversation took place:
SC: sucky customer
Me: obviously
L: manager
SC: I bought a pair of your shoes a couple of years ago, and they were the really comfortable. I want another pair, but I REFUSE to pay full price for them.
Me: (already knowing this will not go well.) Alright I'll see what I can do. What exactly are you looking for?
SC: A low heel, basic black dress shoe that I can wear to a wedding next week. It has to be a closed shoe, and really comfy. I am a size, (insert really common size that I have almost no clearence shoes in).
I go into the back and begin looking, somehow I manage to find two pairs that fit this description. Neither of which she likes because they are not pretty enough.
SC: (holding a regular price shoe): I will pay full price for this one if you can tell me it is the most comfortable shoe ever.
I pride myself on not lying to the customer to make a sale. The particular shoe she had was not one I had ever had anyone try on, and because, like most shoes, it doesn't fit me, I could not tell her how comfy it was. Also because everyone has different types of feet, I always recommend they try it on anyway.
Me: I cannot tell you that, (go into speech about how I've never had it on anyone, and it doesn't fit me.) Also, everybody is different, and what one finds comfortable, someone else doesn't. Why don't you sit down, I'll get your size, and you can try it and see if you find it comfortable.
SC: LOOK, I DON'T HAVE TIME FOR THIS! All I wanted was for you to tell me it was the most comfortable shoe I'll ever buy. OBVIOUSLY YOU CANNOT DO THIS. I WILL NOT BUY IT.
She then slams the shoe back on the shelf and storms out. Me and my manager L is just staring in disbelief.
L: What was her problem?
Me: I don't know.
L: You know that wasn't your fault. You just got yelled at for telling the truth.
Me: Ya I know. Maybe next I should try lying.
We both had a good laugh about this one. Although L is still not quite sure what to make of her.
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