Here's an old one from my "daze" on the phones:
Customer: hey, i need to set up cable in my new house. It’s 445 aurone street.
Me: i have 445 aurone lane.
Customer: it’s street, not lane, but i don’t know for sure.
Me: what city is this house in?
Customer: um, i don’t… i don’t know…um…
Me: ok, i show it’s in winston-salem.
Customer: winston-salem? Um, yes, okay.
Me: ok, are you sure this is the right location, sir?
Customer: oh yes, of course i am.
Me: um, okay. Whose name is going to be on the account, sir?
Customer: um, well, i don’t…um…mines?
Me: ok, your name?
Customer: it’s uh, bryan. bryan jones.
Me: ok. What is your date of birth, sir?
Customer: 1991.
Me: what?
Customer: 1991 is my date of birth.
Me: you’re 15?
Customer: 14.
Me: sir, someone 18 or older has to set up this account.
Customer: then put my sister on it. She’s 19.
Me: is she there with you, sir?
Customer: no, she lives in another house.
Me: she what?
Customer: no, she’s moving to our house, but she’s not moving to our house now.
Me: okay, she has to be on the line to set up this account.
Customer: (click)
Customer: hey, i need to set up cable in my new house. It’s 445 aurone street.
Me: i have 445 aurone lane.
Customer: it’s street, not lane, but i don’t know for sure.
Me: what city is this house in?
Customer: um, i don’t… i don’t know…um…

Me: ok, i show it’s in winston-salem.
Customer: winston-salem? Um, yes, okay.
Me: ok, are you sure this is the right location, sir?
Customer: oh yes, of course i am.
Me: um, okay. Whose name is going to be on the account, sir?
Customer: um, well, i don’t…um…mines?
Me: ok, your name?
Customer: it’s uh, bryan. bryan jones.
Me: ok. What is your date of birth, sir?
Customer: 1991.
Me: what?
Customer: 1991 is my date of birth.
Me: you’re 15?
Customer: 14.
Me: sir, someone 18 or older has to set up this account.
Customer: then put my sister on it. She’s 19.
Me: is she there with you, sir?
Customer: no, she lives in another house.
Me: she what?
Customer: no, she’s moving to our house, but she’s not moving to our house now.

Me: okay, she has to be on the line to set up this account.
Customer: (click)
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