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What a long day yesterday was. Getting right to the point.
Stinky Guy, Round 3
The guy who tied me up for almost 4 hours (Marathon of Stink and Suck) called in again for another whine fest about how he really doesn't want that computer bundle he bought, and asked me 10 questions a million times each about a laptop and a desktop deal in the current flyer. Total call time exceeded 20 minutes. A blink of an eye compared to my first experience with him, but still an awfully long time to be on the phone with the same moron. By now, his whiney, scratchy voice is becoming super irritating.
His official name is simply "Stinky Guy" as decided by my department lead (who really ought to have a name......we'll call her Judy [if you are reading this, I hope you don't mind that name!
])
On the plus side, I was in the right place when that call came in. I just happened to be in the back room at the time, and the phone there is over Chrissy's desk (our inventory associate). Since she'd already left for the day, I just sat down on her desk and was able to take the load off while listening to Stinky Guy.
Unfortunately, he seems to only want to come back in when I am there, so there may be a round 4 later in the week. I hope he decides to not come in. I hope, I hope, I hope.
By the time I finally got off the phone with him, the morning guy had left and the closing guy had come in. Plus I got to explain why I had "disappeared" for so long.
Sir, just what is it you're on?
Not FIVE SECONDS after finally getting off the phone with Stinky Guy, another call came in for my department. It was a guy who I swear was on speed or meth or something. He was speaking rapidly and incoherently. He babbled something about a fax machine, then stopped, as if expecting a response from me.
Me: Sir, what is it that you are looking for?
High Caller: I need aa a a a afax that can also copy and uh um, ah, you know, has an answering machine in it.
Me: Sir, all of the fax machine I carry can be used as copiers, but none one them have built-in answering machines.
HC: Why?!!?
Me: Because fax machines are usually set up on a different line than voice calls, and when someone has a single line for voice and faxes, they usualyl have the answering machine built into their phone, not their fax machine.
HC: *click*
If you run out of the stuff i want, I'LL SUE YA!!!
I didn't have to deal with her (thank God), but a woman came in looking for for a (clearance) 500GB hard dirve that was in the flyer for $99.98. Notr surprisingly, those went fast. We had at least a dozen on Sunday morning, and the last one had been sold shortly before she asked for one (maybe 30 minutes prior).
Naturally, she felt that that was unacceptable, and that we were gult of FLASE ADVERTISING, and if we didn't do something to come up with a drive for her, she was going to sue the company. She ranted and raved for a good 15 minutes at least. SO glad I didn't have to talk with her.
The Return of the Box Art Nazi
Not nearly as dramatic as my first experience with him, but aggravating nonetheless.
First of all, he started barking at me while I was helping another customer. I knew it was the B.A.N. from his voice.
BAN: EXCUSE ME!
Me: I'll be with you shortly sir; I'm still helping this gentleman.
BAN (ignoring what I just told him): Where is the 500 geebee drive here? *waves flyer*
Me: Those are sold out, sir. (the truth. I'd sold the last one that morning)
BAN: They are sold out, eh? *walks away*
Then maybe 10 minutes later, I had to leave one customer because a digital camera alarm went off. No one was trying to steal anything; this particular alarm had decided it was going to be hypersensitive and go off if oyu even LOOKED at it wrong. It had gotten to the point that the manager gave the alarm key to me to hold onto for the rest of my shift so I could just quickyl reset the alarm when it went off, rather than wait for her to have to come over.
Anyway, I quickly excused myself and went to reset the alarm.
Camera Customer: I was just looking at it!
Me: I know. Don't worry about it. That particular alarm is just being a pain today. I'll be with you shortly if you have any questions; I just came over to reset the alarm.
CC: Oh, ok. That's fine.
BAN: EXCUSE ME!!!!! Where is--
Me: I'm sorry sir, but I am still with another customer. I only came over because the alarm went off.
*BAN starts shooting eyeball daggers at me*
I quickly finish with the other customer, then came back to the lady who was interested in the camera and helped her.
By the way, Camera Lady smelled like pot smoke AND bong water......
....but I digress.
Me: OK, sir. What did you need?
BAN: Where is this? I don't see it here! *points to 2GB MicroSD card in flyer*
Me: That's right here. *hands him card*
BAN: No no, that's not it.
And here we go. He started in on how it's not what is shown. This time, he was "right" because I'd given him something that wasn't exactly what was listed, but was effectively the same. Luckily, I knew I had the "right" item in lock-up so at least there wouldn't be another round of him insisting that I order him the "right one."
Me: I'll see if I can dig that up for you, sir.
BAN: And where is computer memory? *I point DIRECTLY at it*
*goes and gets memory card*
Me: Here you go!
BAN: This is not comptuer memory.
Instead of going where I'd POINTED to, he went further down the aisle and started looking on the worng SIDE of the aisle.
Me: Memory is over here, sir.
BAN: I want this *picks up display box for 1GB notebook RAM*
Me: How many would you like?
BAN: 2 geebee.
I bring two SODIMMs to the service desk, inform BAN of this, and he finally gets out of my hair. I swear this guy thinks the store exists to cater only to him.
Check Scamming Punks
Three 18-21ish guys are in the laptop area. I head in that direction.
Me: Did you gentlemen have any questions about that model?
CSP#1 (condescending, like he's speaking to a 5 year old): No, but if I do, I'll let you know, ok? *smiles*
Me: Fine *starts to walk away*
CSP#2: Well, actually....do you take checks?
Me *after a long moment*: Are we talking about a personal check?
CSP#2: Yes.
Me: And are you looking for buy THAT laptop? *points to $1050 model*
CSP#2: Yes.
Me: Well, we do take checks, but I'll be honest with you. I haven't ever seen a personal check for that much get approved by our check verification service. We can certianly try, but I'm just letting you know in advance that it probably won't go through.
*another long moment goes by*
CSP#2: Well, can you like, call them ahead and see if they'll take it?
Me: No. The only way would be to actually ring that in and have to write the check and attempt to process it.
CSP#2: Oh ok, well then let's try it
Me: Ok......
*heads over towards lock-up, dreading the incident-to-come*
CSP#2: well, actually, it's a check given to me.
Me *stopping cold*: What?
#2: I was given a check written out to me by someone else. Can I use that.
Me: Do you have the check with you?
#2: Yeah
He handed me a crumpled, battered personal check written out to [name withheld] by someone who lives in [City withheld], for $1200. No memo as to what the $1200 is for.
Me: I'm sorry, we won't be able to take this check.
#2: Why not?!
Me: Well first of all, the account holder needs ot be present in order to show THEIR identification, since it's THEIR check. Moreover, we can not accept an overtendered check.
CSP#1: Shit.
*all leave*
Yeah, nice try numbnuts. You aren't signing over a [likely fraudulent] check to us. No way. But at least they left without a fight
Now onto three days off out of the next four! (including today).
Stinky Guy, Round 3
The guy who tied me up for almost 4 hours (Marathon of Stink and Suck) called in again for another whine fest about how he really doesn't want that computer bundle he bought, and asked me 10 questions a million times each about a laptop and a desktop deal in the current flyer. Total call time exceeded 20 minutes. A blink of an eye compared to my first experience with him, but still an awfully long time to be on the phone with the same moron. By now, his whiney, scratchy voice is becoming super irritating.
His official name is simply "Stinky Guy" as decided by my department lead (who really ought to have a name......we'll call her Judy [if you are reading this, I hope you don't mind that name!
])On the plus side, I was in the right place when that call came in. I just happened to be in the back room at the time, and the phone there is over Chrissy's desk (our inventory associate). Since she'd already left for the day, I just sat down on her desk and was able to take the load off while listening to Stinky Guy.
Unfortunately, he seems to only want to come back in when I am there, so there may be a round 4 later in the week. I hope he decides to not come in. I hope, I hope, I hope.
By the time I finally got off the phone with him, the morning guy had left and the closing guy had come in. Plus I got to explain why I had "disappeared" for so long.
Sir, just what is it you're on?
Not FIVE SECONDS after finally getting off the phone with Stinky Guy, another call came in for my department. It was a guy who I swear was on speed or meth or something. He was speaking rapidly and incoherently. He babbled something about a fax machine, then stopped, as if expecting a response from me.
Me: Sir, what is it that you are looking for?
High Caller: I need aa a a a afax that can also copy and uh um, ah, you know, has an answering machine in it.
Me: Sir, all of the fax machine I carry can be used as copiers, but none one them have built-in answering machines.
HC: Why?!!?
Me: Because fax machines are usually set up on a different line than voice calls, and when someone has a single line for voice and faxes, they usualyl have the answering machine built into their phone, not their fax machine.
HC: *click*
If you run out of the stuff i want, I'LL SUE YA!!!
I didn't have to deal with her (thank God), but a woman came in looking for for a (clearance) 500GB hard dirve that was in the flyer for $99.98. Notr surprisingly, those went fast. We had at least a dozen on Sunday morning, and the last one had been sold shortly before she asked for one (maybe 30 minutes prior).
Naturally, she felt that that was unacceptable, and that we were gult of FLASE ADVERTISING, and if we didn't do something to come up with a drive for her, she was going to sue the company. She ranted and raved for a good 15 minutes at least. SO glad I didn't have to talk with her.
The Return of the Box Art Nazi
Not nearly as dramatic as my first experience with him, but aggravating nonetheless.
First of all, he started barking at me while I was helping another customer. I knew it was the B.A.N. from his voice.
BAN: EXCUSE ME!
Me: I'll be with you shortly sir; I'm still helping this gentleman.
BAN (ignoring what I just told him): Where is the 500 geebee drive here? *waves flyer*
Me: Those are sold out, sir. (the truth. I'd sold the last one that morning)
BAN: They are sold out, eh? *walks away*
Then maybe 10 minutes later, I had to leave one customer because a digital camera alarm went off. No one was trying to steal anything; this particular alarm had decided it was going to be hypersensitive and go off if oyu even LOOKED at it wrong. It had gotten to the point that the manager gave the alarm key to me to hold onto for the rest of my shift so I could just quickyl reset the alarm when it went off, rather than wait for her to have to come over.
Anyway, I quickly excused myself and went to reset the alarm.
Camera Customer: I was just looking at it!
Me: I know. Don't worry about it. That particular alarm is just being a pain today. I'll be with you shortly if you have any questions; I just came over to reset the alarm.
CC: Oh, ok. That's fine.
BAN: EXCUSE ME!!!!! Where is--
Me: I'm sorry sir, but I am still with another customer. I only came over because the alarm went off.
*BAN starts shooting eyeball daggers at me*
I quickly finish with the other customer, then came back to the lady who was interested in the camera and helped her.
By the way, Camera Lady smelled like pot smoke AND bong water......
....but I digress.
Me: OK, sir. What did you need?
BAN: Where is this? I don't see it here! *points to 2GB MicroSD card in flyer*
Me: That's right here. *hands him card*
BAN: No no, that's not it.
And here we go. He started in on how it's not what is shown. This time, he was "right" because I'd given him something that wasn't exactly what was listed, but was effectively the same. Luckily, I knew I had the "right" item in lock-up so at least there wouldn't be another round of him insisting that I order him the "right one."
Me: I'll see if I can dig that up for you, sir.
BAN: And where is computer memory? *I point DIRECTLY at it*
*goes and gets memory card*
Me: Here you go!
BAN: This is not comptuer memory.
Instead of going where I'd POINTED to, he went further down the aisle and started looking on the worng SIDE of the aisle.
Me: Memory is over here, sir.
BAN: I want this *picks up display box for 1GB notebook RAM*
Me: How many would you like?
BAN: 2 geebee.
I bring two SODIMMs to the service desk, inform BAN of this, and he finally gets out of my hair. I swear this guy thinks the store exists to cater only to him.
Check Scamming Punks
Three 18-21ish guys are in the laptop area. I head in that direction.
Me: Did you gentlemen have any questions about that model?
CSP#1 (condescending, like he's speaking to a 5 year old): No, but if I do, I'll let you know, ok? *smiles*
Me: Fine *starts to walk away*
CSP#2: Well, actually....do you take checks?
Me *after a long moment*: Are we talking about a personal check?
CSP#2: Yes.
Me: And are you looking for buy THAT laptop? *points to $1050 model*
CSP#2: Yes.
Me: Well, we do take checks, but I'll be honest with you. I haven't ever seen a personal check for that much get approved by our check verification service. We can certianly try, but I'm just letting you know in advance that it probably won't go through.
*another long moment goes by*
CSP#2: Well, can you like, call them ahead and see if they'll take it?
Me: No. The only way would be to actually ring that in and have to write the check and attempt to process it.
CSP#2: Oh ok, well then let's try it
Me: Ok......
*heads over towards lock-up, dreading the incident-to-come*
CSP#2: well, actually, it's a check given to me.
Me *stopping cold*: What?
#2: I was given a check written out to me by someone else. Can I use that.
Me: Do you have the check with you?
#2: Yeah
He handed me a crumpled, battered personal check written out to [name withheld] by someone who lives in [City withheld], for $1200. No memo as to what the $1200 is for.
Me: I'm sorry, we won't be able to take this check.
#2: Why not?!
Me: Well first of all, the account holder needs ot be present in order to show THEIR identification, since it's THEIR check. Moreover, we can not accept an overtendered check.
CSP#1: Shit.
*all leave*
Yeah, nice try numbnuts. You aren't signing over a [likely fraudulent] check to us. No way. But at least they left without a fight
Now onto three days off out of the next four! (including today).
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