90% of the time, when a customer sticks their card in the machine up at my register, they put it in the wrong way. Not a big deal, but it just amazes me that nearly ever single person who comes through does this. There's an animation that shows, very clearly, which way to put the card in, but I guess people are in too big of a hurry. Ugh, it just gets annoying to constantly hear that "error" beep followed by, "Looks like it doesn't like my card, ha ha!"
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But...how do they ALL manage to do it?
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I hated that when I worked for Kroger. That and "oh, I hit 'no' because I thought it meant 'no' for cashback . . . (When the buttons are separately labeled "yes," "no," and "cashback") oops! Hahaha!"~*~"If your gift is that of serving others, serve them well. If you are a teacher, do a good job of teaching." -Romans 12:7~*~
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I guess no one has monopolized the card reader machine business because there are no two alike anywhere in my town. Everywhere you go they are all different. Heck, I went to a gas station the other day that has 4 of them on their counter. One for credit cards, another for debit cards, another for EBT (food stamps) and another for something else...I'm not sure which.
It does get confusing. Especially for us old folks.Retail Haiku:
Depression sets in.
The hellhole is calling me ~
I don't want to go.
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Quoth magiccat26 View PostI have to admit, I constantly hit the wrong button when I go to Best Buy. ALL the other credit machines have the "Ok" button in the bottom right corner...at Best Buy, that is the CANCEL button...so inevitably, I hit cancel EVERY.FREAKING.TIME.
People ALWAYS swipe their cards the wrong way where I work, and they always hit cancel for credit, even though the machines are labelled with directions on both. It's irritating, but I do get that people are sometimes on auto pilot at the registers. But I love the signs, because I can point to them and then the customer will go "oh shoot, I guess I should have read first". And I don't have to be snotty. Without the sign, they don't know, especially if they aren't frequent customers of our store...apparently everywhere else you push "NO" for credit, so I forgive 'em. Some.
Because all the signs really do is give me something to point at. lol. But I've learned that the less I talk to the customers, the better.
My favorite is when they swipe their card while I'm still scanning their crap...and stare at the machine... "it's not doing anything!"
Well, duh, I haven't finished scanning, I haven't hit total. I haven't hit charge.... It's going to say "processing" until I finish what I'm doing. They always get pissy too.
They ask, at the beginning of the transaction : "Can I swipe my card now?"
"Sure, but it will not do anything until I finish over here", is what I answer...
So, they swipe their card, and nothing happens....and they whine ..."IT's NOT DOING ANYTHING!"... GRRR.
Over and over.you are = you're. not "your".
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Quoth Department stores *sigh* View Postwhat i always say: "Swipe with the stripe facing to the right once it says swipe."
what i notice: they swipe right after i say "swipe with" and then my pinpad doesnt read it......
So, if they can't manage to listen to the end, they've got the "wait" part as the first instruction.
^-.-^Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden
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Quoth Andara Bledin View PostSo, if they can't manage to listen to the end, they've got the "wait" part as the first instruction.
"Wait!.....now Swipe....PIN...gently!.....Who's a good SC? yes he is"
*Pats SC and hands a treat over*Lady, people aren't chocolates. D'you know what they are mostly? Bastards. Bastard-coated bastards with bastard filling. Dr Cox - Scrubs
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Quoth Naaman View PostSounds like you're dealing with dogs
"Wait!.....now Swipe....PIN...gently!.....Who's a good SC? yes he is"
*Pats SC and hands a treat over*Shamus: Why hasn't anybody designs a cranium-anus extraction kit yet? It seems that so many people suffer from a improperly-stored head.
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