I do not get much arguments when I work at the Music Festival venue. It's more laidback but tonight was an exception. It all began when I had to catch a guy parking in a haphazard way. ( He would've screwed up our system, its a very strict one at that.) The story begins when I caught him.
Me
RC: Rude customer
RCW: Rude customer's wife
K: Randon kid
Me: Excuse me sir, I'm sorry but you cannot park here.
RC: Why?
Me: Well, we have a set way of doing things and it screws up our system when you park here because others will want to park here and it causes a whole mess of problems.
RCW: Well our kids have driver's ed tommorrow and we want a quick way out.
Me: You will still have a quick way out, even if you park out there and you'll be closer to the venue.
RC: Well, we want to park here and we're not going all the way to Timbuktu just to meet your standards.
Me: Sir, it's not that far and you still have a quick exit.
RC: If I can't park here why are these cars parked here then?
Me: (I am slowly losing my patience at this point, this guy is not giving up.) We parked those here a few minutes ago and we only park them up to here so emergency vehicles have a means of entering in case something happens out here.
RC: SO?
Me:
at this statement, (I wanted to rip him a new one.)
Sir, if something happens and they cannot get in, it would look bad for us.
At this point, the wife cuts in with the most ridiculous rant I may have ever heard.
RCW: YOU'RE JUST PUNISHING US BECAUSE WE'RE HERE A LITTLE LATER THAN THESE PEOPLE THAT PARKED HERE!!!!! WE NEED TO BE ABLE TO LEAVE AS SOON AS POSSIBLE!!! YOU PROBABLY LET YOUR FRIENDS PARK HERE BUT IF IT'S A COMPLETE STRANGER YOU JUST DON'T CARE!!!!!!
Me: Ma'am, I have already said that you will still have quick exit, there is no need to worry. We have a very serious system set here and we get done with the exits in 30-40 minutes.
RC: Look, I'll wait here and you can come and tell me when the next row starts.
Me: I can't do that sir, I have to make sure people are following our system properly.
RC: I don't have to follow your rules, I paid to come here, I can do whatever.
K: Dad, just follow their instructions.
Me: Sir, you are a guest at this venue and as guests, there are certain rules that you are expected to follow and if you continue this I will call security and have them escort you out of the lot.
RCW: Fine then, we're going home then. Thanks for ruining my kids' great time.
Me: All right then.
They didn't leave they drove off in the direction I wanted them to go in.
I felt my intelligence drop quite a bit arguing with them. Doesn't care about the emergency vehicles, he'd complain if it involved him or his family and the entrances for the emergency vehicles were blocked.
Me
RC: Rude customer
RCW: Rude customer's wife
K: Randon kid
Me: Excuse me sir, I'm sorry but you cannot park here.
RC: Why?
Me: Well, we have a set way of doing things and it screws up our system when you park here because others will want to park here and it causes a whole mess of problems.
RCW: Well our kids have driver's ed tommorrow and we want a quick way out.
Me: You will still have a quick way out, even if you park out there and you'll be closer to the venue.
RC: Well, we want to park here and we're not going all the way to Timbuktu just to meet your standards.
Me: Sir, it's not that far and you still have a quick exit.
RC: If I can't park here why are these cars parked here then?
Me: (I am slowly losing my patience at this point, this guy is not giving up.) We parked those here a few minutes ago and we only park them up to here so emergency vehicles have a means of entering in case something happens out here.
RC: SO?
Me:

Sir, if something happens and they cannot get in, it would look bad for us.
At this point, the wife cuts in with the most ridiculous rant I may have ever heard.
RCW: YOU'RE JUST PUNISHING US BECAUSE WE'RE HERE A LITTLE LATER THAN THESE PEOPLE THAT PARKED HERE!!!!! WE NEED TO BE ABLE TO LEAVE AS SOON AS POSSIBLE!!! YOU PROBABLY LET YOUR FRIENDS PARK HERE BUT IF IT'S A COMPLETE STRANGER YOU JUST DON'T CARE!!!!!!
Me: Ma'am, I have already said that you will still have quick exit, there is no need to worry. We have a very serious system set here and we get done with the exits in 30-40 minutes.
RC: Look, I'll wait here and you can come and tell me when the next row starts.
Me: I can't do that sir, I have to make sure people are following our system properly.
RC: I don't have to follow your rules, I paid to come here, I can do whatever.
K: Dad, just follow their instructions.
Me: Sir, you are a guest at this venue and as guests, there are certain rules that you are expected to follow and if you continue this I will call security and have them escort you out of the lot.
RCW: Fine then, we're going home then. Thanks for ruining my kids' great time.
Me: All right then.
They didn't leave they drove off in the direction I wanted them to go in.
I felt my intelligence drop quite a bit arguing with them. Doesn't care about the emergency vehicles, he'd complain if it involved him or his family and the entrances for the emergency vehicles were blocked.
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